Hotel Keluarga di Winston - Salem

"Property was OK. Could use some updates around the building. Very difficult to get in and out of the parking lot."

"Was an excellent hotel to stay in. Very clean and organized and the one who checked me in she was fantastic. She was nice and friendly"

"Stayed here overnight on our way to the beach. It was the perfect overnight stop. Front desk was very friendly, the hotel was clean, and the pool was a nice bonus! This location is in a convenient spot as well. Close to stores, gas stations, and restaurants."

"The front desk staff was extremely rude and unprofessional. She cursed at my partner in front of the manager with no consequence. We could not check into our room until 4:57pm and check in was 3pm. We were told by the manager check-in was not 3pm despite it being advertised in every room, Expedia, and the Hilton website. There was no accommodation made for the inconvenience. The manager said if he could do anything he would, but proceeded to charge me $12 for two sodas and a bag a chips upon...

"The house was very clean, comfortable, and nicely maintained, which we really appreciated during our stay. However, there were two downsides to be aware of. First, after booking, the owner asked us to pay an extra money for cleaning fee, even though it was not clearly listed in the Expedia booking details. I chose not to argue since I didn’t want to ruin our family trip, but future guests should expect additional charges. Second, privacy was an issue the owner lives in the basement, and it felt...