Jerusalem hotel guide. Hilton Hotels hotel in Jerusalem, Jerusalem District
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Top Jerusalem Hotel Reviews
Jerusalem Gate Hotel
2/10 Terrible
"I stayed at this hotel for 5 days and would not recommend it to anyone. The biggest issue was the cleanliness. The room was filthy when I arrived. The towels, bed sheets, floor, and other surfaces were covered with hair. The sheets appeared to be unwashed, and the entire bed was in a shocking condition. There were crumbs and debris underneath the mattress protector, and both the mattress protector and bedding were stained with substances I could not identify. The overall level of hygiene was honestly disgusting. I took photos of the towels, sheets, stains, and room conditions because I could hardly believe what I was seeing. When I asked to have the room cleaned or to be moved to another room, I was told that all the rooms were the same. Despite repeatedly requesting cleaning during my stay, it never happened. I eventually had to obtain clean sheets myself. The hotel is also extremely noisy. While it is located in the center of Jerusalem, there is constant traffic noise and beeping from the street. The windows provide very poor sound insulation, making it difficult to rest or sleep. The staff seemed to be doing the bare minimum. Even during the week, when the hotel did not appear particularly busy, basic requests were ignored. Another concern is safety. The room doors do not have an internal security latch or chain. The door can be opened with a key, but there is no additional lock from the inside that guests can use for their own peace of mind. Overall, this was a very"
Jeru Caps CityCenter
6/10 Okay
"The staff of male constantly told me he is not working when that day was Saturday the Shabbat stated, but before that Shabbat started, a woman staff did not give the key that can open the front door, she also didn’t give me the door code to open the door. Nor even tell me the coffee was available. Shabbat is not something that couldn’t simply answer question by one few words if you operate a hostel business for public to use it in Shabbat time. At least the person of male should not be in business if he would declare he is the person would keep observation as Shabbat request. The problem is you can keep to observe the rules of Shabbat, then you should ask the management to arrange others to cover, or you make note your hotel in Shabbat with no service for guests. You could not take guests with money while no service for services."
Mamilla Hotel
10/10 Excellent
"Excellent hotel right near the Jerusalem Train"
Prima Kings Hotel
10/10 Excellent
"Good location, comfortable rooms. Helpful staff"
Herbert Samuel Jerusalem
10/10 Excellent
"Excellent hotel. Very reasonably priced. Under the radar for some reason but it's in a great location in downtown Jerusalem. Right by the light rail. 30 minute walk to Western Wall. Clean rooms helpful staff, great breakfast!"
Ramada by Wyndham Jerusalem
10/10 Excellent
"Stayed for one night on a business trip. The hotel was clean, parking was readily available, and the breakfast offered a good variety of options. The room was comfortable and functional for a short stay. On the downside, the overall design and decor feel noticeably outdated, both in the rooms and throughout the hotel. Overall, a reasonable choice for a business stay, but the property would benefit from modernization."
The Inbal Jerusalem
10/10 Excellent
"Excellent place to stay while visiting Jerusalem. The staff and service were excellent. Quite elegance for those in the know this is the place to go. Can’t wait to come stay here again. Special thank you goes to the front desk staff who made the check-in experience after a long flight a seamless experience. The room was nice and nicely finished though the shower got some getting used too. The food and especially the breakfast are a must."
Cassia Hotel Jerusalem
10/10 Excellent
"Loved the location. Beautiful view from the room. Great breakfast. Very accommodating staff."
The Eldan Hotel
4/10 Poor
"Room was not serviced daily had same sheets for 5 days and housekeeping doesn't sweep the room. If you make reservation make sure room is not prepaid there are no refunds"