Hotel Menerima Tamu LGBT di Yonkers

"Hands down the worst customer service I’ve ever dealt with. Avoid this hotel. Giving it 2 stars because the room itself was okay I booked a five‑night stay and had a travel delay, so I called the hotel repeatedly to let them know. No one ever answered. I had to contact my third‑party booking site, and they were able to reach the hotel’s reservations department, who noted my late arrival. Despite that, when I arrived, I was told my reservation had been canceled anyway. The front desk agent...

"I booked this hotel so my children could use the pool to enjoy while us parents had prior engagements. The pool was closed and has been closed for months. Expedia DID NOT INFORM. Total waste of money. I had to pay for them to do activities outside the hotel, this put me over budget. The room was spacious but dirty. Carpet had a strong odor, refrigerator and microwave I had to clean disgusting, the bin that holds the iron, filled with stains & dust. Iron board stained and dirty. Tub had tile...

"I lost my identification and they wouldn’t let me check in with my 11 year old daughter and we was homeless and on top of us not being able to check in because I lost my wallet before I got there and kept 2700$ and never gave me a refund!!"

"The Hampton Inn & Suites in Yonkers was clean and peaceful. They're was plenty of parking. I spent one night there for my birthday. My room was upgraded to a Suite at no cost to me. Not because it was my birthday but because I did not need the two queen bed room I booked. The continental breakfast hit the spot. It wasn't too heavy. I would book there again."

"Nice hotel but rooms were ridiculously small! Claustrophobic"

"Room was cleaned each day. Coffee machine, small refrigerator and safe in the room. All the staff was friendly and helpful. Nice size gym though they need another 5 lb dumbbell."

"The breakfast was delicious with the omelette options and everything was served fresh. The breakfast area was small but I think that's common issue in most New York Hotels. Everything was still very organized and moved quickly with staff being pleasant and friendly. The room was clean and spacious compared to others."