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Everywhere was spotless with a visible team of cleaners always keeping on top of the detail

I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...

Lovely small hotel in the orchards. Excellent views all around. Breakfast was simple but very nice.

Nice clean room, helpful staff, in a great location

Everything was perfect. The welcome, the arranging of transfers, the rooftop bar, the service. The room was incredible. Comfortable, superb beds, fridge, Aircon, view, bathroom (especially the toilet!). Location couldn't be better. It was a festival on our last night but the hotel thoughtfully provided ear plugs. The soundproofing of the windows was excellent anyway. A pinnacle of hotel experiences.

Friendly and helpful staff and within walking distance of the old town. Rooms modern and a good size.

Very good location. Lovely staff. Would recommend

We had an enjoyable stay at Hotel Luxe for 2 nights … lovely hotel located just outside San Sebastián (SS) on the cliff tops. Food from the Bistro was excellent (the main restaurant closes on a Sunday and Monday) …. Perfect for trips into SS using the local bus (number 16 -2 Euros fare) and a taxi or bus back as parking is very difficult in SS. Hotel ideal as a base for exploring the delights of SS and the Basque region… highly recommended

We really enjoyed our stay at Room Mate Gorka Collection in San Sebastian. It was a great location not far from the old town. Really wonderful and friendly staff who provided useful recommendations. The rooms were really clean and had everything we needed. We also enjoyed their bar/restaurant and breakfast. Highly recommend.

Enjoyed local walks, the market in Tolosa and the understated luxury and comfort of the hotel. Food superb: real culinary experience

Absolutely wonderful stay! My fear when I stay in the area is always humidity/musty rooms… but in Ixua there’s no sign of anything less than pristine. It all looks, feels and is clean. The rooms are extremely comfortable. The views are well… worth everything. The food and service absolutely amazing. Thank you Roberto and Munya.

Great hotel with very clean and crispy room. Location is fanstastic also.

Nothing was too much trouble. The staff were so special. We had originally wanted to stay at the Mary Cristina which was full. However, when we return to San Sebastián we will go back to Villa Soro. Breakfast was a delight of locally sourced produce, and no eyebrows were raised when we came down to breakfast after 11am! A lovely bathroom and very comfortable bed, what more could you ask for - thank you.

We stayed in a triple room, sadly only for one night. We would have been happy to stay much longer. The rooms are modern, airy, smart and quiet. The electric blinds are really effective. Very comfortable beds and decent bathrooms, coffee, TV etc. Super clean. Location is really convenient too for the town and the beach. What sets the Hotel apart is the incredible welcome, service and friendliness. Esti spent a load of time recommending and booking restaurants for us and Pablo let...

A stylish hotel, located close to the heart of San Sebastián and its attractions. Staff throughout were helpful & courteous at all times. On the downside, the breakfast buffet area was very congested due there being little space.