"The room was spacious with a very comfortable bed. The kitchen was great and provided everything needed. There is no outdoor space or any bars or restaurants though. Location was excellent."
"Hotel could do with a revamp. No one on reception when I arrived at 9.30. Waited for 10 minutes. Kitchen closed. No food options.
Charged additional €12 to park.
Just include in the price."
"Situated in grand building which used to be a baron’s home. Impressive first impression. Modern and clean throughout. Very comfortable room which was spotless. Great nights sleep. We didn’t have breakfast at hotel. Whilst hotel had a pool, it was freezing and the sauna was up two floors rather than being on the same level. Very convenient for access into the main city."
"I booked 2 rooms. When I arrived staff said there was an issue with one of the rooms so they had booked my friend in to snother hotel on the other side of the City. Staff said they had tried to contact us to tell is, which was untrue (phone number and email address given during online check-in). After a bit of discussion they managed to find a room for my friend at the hotel, even though it was fully booked (the room was next door to mine). Trying to sort it out seemed too hard to try for the male staff receptionist initially, until my friend refused to leave the hotel. "
"Perfect location, close to the train station. Something for everyone - bar, table football, small gym, shop, breakfast. The staff speak excellent English and are very helpful and friendly. It is quite sustainable, with examples such as having no disposable cups in rooms, no towel or sheet changes unless on request."
"AC did not work whatsoever and rowdy crowds at night made opening a window not much of a better solution. Sleeping was very hard every night because of this. "
"Loved this hotel - lovely staff, fabulous property, great location, and large, modern rooms for a good value. This was my first time in Ghent and I loved it. Would highly recommend Yalo and will certainly stay again on my next trip to Ghent. "