Mbale Hotel Guide - 3 Stars Hotels in Mbale, Eastern Region

"The Cottages were so beautiful and we considered them the edge of our anniversary. The night life was so fun. The staff were friendly and the Wi-Fi was stable. We will visit again if we come to Uganda and Sipi Falls in particular "

"Great "

"The hotel is located along the main road and the meals are served on time "

"It was a sweet place, with kind staff , lovely grounds, and a delicious breakfast. But they had not received a reservation or payment from Hotels.com and stated that they only take payment in cash. So i had to pay again. This is the 4th time this has happened to me in Rwanda and Uganda."

"The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days...

"They are still doing some remodeling at the hotel. Wi-Fi was good and I had hot water, A/C, and clean room. No elevator so you need to be able to climb stairs (not all steps are same height). Staff got up at 5am to help us get our rooms after very long travel from the USA. Right across from the police station so it’s safe. "

"The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable."

"Entering the grounds, the hotel was beautiful...But when entering the hotel was very old, with loads of empty condom holders on the wall...with one random one full of condoms. Not quite what we were thinking. The staff was 100% wonderful though."

"The check in staff knew nothing about online booking platforms, nothing about hotel.com or trivago etc. And so I was denied access and turned away. I was only saved by my adamant insistence that they call their next superior as the manager of the day walked away from me saying she knew nothing of what I was saying. The person on the other end of the phone eventually instructed them to check me in. It was a most embarrassing moment "

"No air conditioning, no Wi-Fi, electricity constantly going off, and charged twice for rooms"

"This was a complete scam. Although we booked and paid via Hotels.com, when we arrived, they said they had no record of pur booking and insisted that we pay (again) at the desk. DO NOT BOOK!"