Phumelela Hotel Guide - 3 Stars Hotels in Phumelela, Free State

"We arrived, the owner refused to open saying Hotels.com never sent her the confirmation. when finally we proved we had paid, we were allowed in after over an hour of sitting outside and the gate was not working. The area was difficult to find and was not in a safe area. The rooms were not as in the pictures, the water was cold. the staff were very unfriendly and inhospitable. The venue was also undergoing renovations and was incredibly dusty and unsafe."

"Nice warm welcome and I appreciated the manager dropping by to make sure i was ok. Everything was fine except the walls were so thin. I almost felt like one the family in the room next door. Pity. It's good value otherwise"

"Amazing stay, excellent service"