Ezkio-Itsaso Hotel Guide - 4 Stars Hotels in Ezkio-Itsaso, Basque Country

"The staff were friendly and open, assisting us when needed. The room and common spaces were very warm and comfortable, and the position of the hotel in the forest is appealing and also an easy bus ride into town. The spa is good, not huge. "

"Check-in was not good… my sons arrived at the hotel and for some reason they forgot their passport, but they had other Id documents with them and photo of their passport. The gentleman that was making the check-in was very nice with them and really help with the situation… but there was a lady there, with another guest overhearing the conversation and she started to make problems… arguing that photograph of the passport was not acceptable and that the reservation should be cancel and threatened even to call the police. People like her are the ones that ruin the great experience of booking at a new hotel. Not sure if we are booking again… "

"What a great stopover love everything about this place "

"Clean and spacious room"

"Very welcoming at reception. Room clean and modern. Accessible room with good sized shower. Could maybe do with anti slip mat in shower, otherwise really good"