Hawthorne Hotel Guide - 4 Stars Hotels in Hawthorne, New York

"I rented a room for some family members during the recent heat wave, when our AC wasn't working in our own home, and it was such a disaster that they left. They changed rooms multiple times due to blood stains on the couches, lights that did not work, and lack of cleanliness. The people at the front desk were unprofessional in their treatment of my family - not taking them seriously, laughing at them, and treating them with sarcasm. I had reserved one night and then called to extend it (before they checked in) and the front desk attendant answered the phone laughing, such that I could not understand her greeting and thought I had the wrong number. This place was a disappointment, and we will not be returning or recommending it to anyone."

"No air conditioning in both of our rooms. Despite our reservation, the nicer rooms were given to those who arrived earlier that day."

"Cleaning was not up to par. For example garbage was not even removed"

"Kind"