Matera Hotel Guide - 4 Stars Hotels in Matera, Basilicata

"The hotel is incredible and the staff is as well. We absolutely loved our stay. It was truly a unique experience. However, guests should know that because the hotel is literally incorporated into the caves, it can be physically demanding climbing all the stone stairs. People with mobility issues will definitely struggle at this hotel"

"Spacious unique rooms with very modern bathrooms. Staff was very willing to assist with all queries. Location in Matera was ideal."

"If you’re looking for the cave experience this place is great, the room was very nice all renovated and very comfortable. A lot of steps but that’s Matera and close to dinning and shopping. The staff is great very accommodating and helpful with helping us navigate the area. Morning Breakfast was very nice as well. I would definitely recommend this place and would stay there again if we come back."

"I would highly rate the location of this hotel. It is 2 minutes away from the main square and getting into Sassi. 10/10 if you're looking for a place close to the tourist attractions, but don't want to drag your bags through the stairs of the Sassi. The rooms were very clean, and were left very clean every day by the cleaners. It does feel more like a business hotel than a vacation hotel. The staff was alright, they weren't super friendly, but they weren't rude either - which made us feel more like a business hotel type of vibe. The parking situation is confusing - they do have a parking garage for €18/night, however it's first come first serve, so not guaranteed to get a place. BUT, it's also in the ZTL zone - they do make you sign a form with your license plate to make sure you don't get fined, but I'd say rather find parking in the nearby streets outside ZTL or there's a parking garage 3-4 mins walking distance that's outside ZTL. This communication of parking was also alright from the hotel, and it was more so of figure it out yourself. Don't get me wrong, the staff is nice, but the hotels we stayed in, in rest of Italy, the hospitality there was next level, which is why the staff here felt average. But overall, highly recommend this hotel for the cleanliness, top location, breakfast, good rooms!"

"Will not work with customers or try to accommodate "

"Excelente Hotel. Nos gustó mucho. La habitación impecable, el desayuno, el personal. Todo nos gustó. Lo recomiendo"

"Excellent property. Brilliant location. Very comfortable air conditioning. Great staff. Breakfast was more than adequate. "

"Breakfast ok. Room was clean and comfortable. TV had no English speaking stations. Google maps showed hotel 0.4 miles away from actual location. Staff had difficulty telling me where property actually was, when phoned in with problem. Staff helpful in scheduling City tour, but when could not locate tour guide, had difficulty helping to make connection. "