Outstanding guest service is integral to every 5-star hotel in Amsterdam. From the moment you enter the lobby, staff attend to your every need, whether offering luggage assistance and storage or providing in-room massages. What's more, hotels have to feature top-rate amenities to obtain a 5-star rating. These can include deluxe baths, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.