Flawless guest service is at the heart of every 5-star hotel in Ascension Island. From the minute you step through the door, staff are at your beck and call, whether recommending activities or providing in-room beauty treatments. Also, hotels have to offer top-rate amenities to be eligible for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.