Exceptional guest service is at the heart of every 5-star hotel in Hnjotur. From the minute you step through the door, staff attend to your every need, whether recommending activities and tours or providing in-room beauty treatments. Also, hotels have to offer upscale amenities to be entitled to a 5-star rating. These can include luxury bathrobes, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.