Exemplary guest service is the hallmark of every 5-star hotel in Hull. From the second you arrive, staff cater to your every need, whether recommending activities and tours or providing a nightly turn-down service. Additionally, hotels must feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury toiletries, a wellness centre, swimming pools, gastronomic kitchens and knowledgeable concierge.