Impeccable guest service is the defining feature of every 5-star hotel in Kampung Tanjung Mas. From the instant you arrive, staff are at your beck and call, whether arranging customised tours or providing a turn-down service. Plus, hotels have to offer top-rate amenities to be considered for a 5-star rating. These can include luxury toiletries, a wellness centre, swimming pools, gastronomic kitchens and knowledgeable concierge.