Outstanding guest service is the foundation of every 5-star hotel in Kau. From the moment you enter the lobby, staff ensure your every need is met, whether arranging customised tours or providing in-room beauty treatments. What's more, hotels must offer upscale amenities to be entitled to a 5-star rating. These can include luxury bath products, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.