In Klamono, a hotel must provide a certain number of high-end amenities to earn 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer thoughtful touches like a welcome gift.