In Mamuju, a hotel needs to provide a certain level of upscale features to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer additional touches such as welcome gifts.