Exceptional guest service is integral to every 5-star hotel in Orai. From the second you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. What's more, hotels must feature upscale conveniences to qualify for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gastronomic restaurants and knowledgeable concierge.