Exceptional guest service is at the heart of every 5-star hotel in Smithland. From the minute you arrive, staff cater to your every whim, whether recommending activities or providing a nightly turn-down service. In addition, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.