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One of the best hotels we've ever stayed in. Absolutely beautiful and the decorations for Christmas were stunning. We loved spending time in the lounge area by the fire, the breakfast was very tasty and the hotel is in the perfect location. Would highly recommend. My ownly fault, and this isnt unique to this hotel, is that we paid an additional price for our four month son to stay (which is expected). Then when checking in online, we were asked to pay an extra price for a cot. That's like...

As always, super helpful & friendly staff. Very comfy bed, large quiet rooms with good food & drinks.

Excellent communication. Customer service superb from all staff wothoit exception.amazing breskfast. Great location. Room has everything you need. We have stayed previously.

Location was excellent right in the heart of Bruges. Room was first class, clean spacious and very comfortable. Fantastic view over the square. Staff encountered were all helpful and polite. One of the best hotel stays we have ever had. Great job.

On arrival we were greeted by a lovely young lady who helped us with our bags and made us feel incredibly welcomed. She began to tell us about the history of the hotel and show us some of its rooms which were absolutely stunning due to the new owners redesigning from top to bottom. While our bags were on their way up to our room we were relaxing in the bar talking to our host and enjoying a complementary glass of cava. This was just the perfect start to a relaxing birthday retreat. Our...

Fabulous place to stay. We were in the newer part of the hotel -- possibly a new building, or a refurbished old one -- but it had been thoughtfully designed and beautifully put together. The walkway to get there went outside, and was only partially covered -- so you might get wet in the rain, although I noticed a stack of umbrellas at reception! Everything else was amazing. Breakfast was fantastic and included three huge blocks of Belgian chocolate and several bottles of fizz, if you wanted...

Skandi style interior, lively friendly and helpful front desk team, food in the bar was great and breakfast was excellent

Brilliant Christmas stay, great staff

Excellent hotel in a great location, only 10 min walk from the train station and close to many great places to eat, drink and explore. Our room was very comfortable. Fantastic breakfast too. Highly recommend this hotel. We will definitely be back!

I took my girlfriend to Bruges for her 24th birthday and chose the best western for its decor and room size not expecting much. What we actually got was the nicest hotel we have stayed in not just for size of room etc but the friendly nature of the hotel staff and their willingness to help out. They offer a great deal on taxis and a bus shuttle so your only a matter of minutes from Bruges. The restaurant was exceptional as we had the steak and it was quite literally the nicest steak we had ever...

Expensive but high quality. Staff great and hotel facilities what you would expect Only one bar and restaurant but handy for the beachfront with plenty of choice One thing to watch is car parking is very expensive at €45 a night. Shame to rip off high value customers

Great location, facilities and breakfast

This is probably one of the nicest hotels I’ve ever stayed in I cannot fault it

For us this was a perfect stay, such a treat. The hotel is spotless, the decor faultless and the bed was the most comfortable we've ever stayed away from home in. My husband had the all clear from cancer the week before and was given the thumbs up to travel so we needed a quiet break and this hotel ticked all the boxes. It's quiet central location to the main town is ideal and it's in a very quiet location with a canal right outside the front. The staff were all so welcoming without being...

Beautiful hotel in a fantastic location. Breakfast there was plenty of choice and all produce were good quality. The brownies and Panna cotta are the best i've ever tasted.

The room was clean and comfortable, good connection to the station and a short walk to the centre. Nice touch with the water and pastries at reception

Cannot think of one flaw and I've stayed at hotels all over the world. Beautiful hotel in a stunning location, only to be matched by the warmth of the hotel staff and the character of the rooms. I was going to stay in an AirBnb (I try to avoid chain hotels) but watched the movie "In Bruges" and saw a great deal on Expedia. It ended up being a brilliant decision. Staff are extremely warm, even bringing tea/waffles to my room very late at night. Only regret is I could only stay one night. Will...

Lovely hotel right in the heart of bruge. Staff very helpful. Breakfast was very plentiful with a large variety. Starbucks coffee machine in reception ( costs extra). Only down side was me not checking if room came with coffee making facilties. Lots of bars, shops, restaurants and historical places just a stones throw from hotel. Will definitely visit again, just need to remember travel kettle.