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"Staff were helpful "

"We enjoyed our short stay. The staff we came in contact with were welcoming,helpful and polite ."

"Rooms were clean, there were small damages on plaster etc which are easy fixes. The shower door was difficult to navigate as it opened towards the toilet, would be difficult for larger people. The room was very hot the first night even with the heating off. Staff advised there is heating within the walls which was set to 27 degrees and then this was turned down and resolved. They offered a fan if needed, but was fine after. Room had great views of the mountain (room 301) nice and quiet too. Staff were very helpful and lovely, good knowledge of the area too. Hotel is in a good location of Innsbruck and it is a lovely city. Did not use spa or breakfast but looked good. Thanks for a lovely stay. Would recommend to friends and family. "

"Nice old hotel great location and staff"

"Excellent location, great breakfast, Excellent staff. Will definitely stay here on my return. "

"The breakfast was wonderful, dinner too. Though finding a table could be hard. Hotel a little dated, but rooms are spacious. Ours was a bit far from reception but connected by underground tunnels. Parking cost 15 Euro a night. Drinks very expensive. Water was 7.50 euros. If you take the meal package you must pay additional £30 euro for the kitchen facility but worth it. Carpets need renewing. Pool was large and lovely with super mountain views. "