Outdoor pool, pool umbrellas, pool loungers
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Reviews of Peduase Valley Resort

4 out of 5
Peduase Valley Resort
Ankama Close, Peduase, Aburi, Accra

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Daneen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Limited, beautiful, and poor service.
It was a double anniversary so we celebrated it here. Unfortunately service was extremely poor. Check in takes at least 30 minutes. We ordered food a simple Salad, Quesdiallas, chicken sandwich and rice with beef kebab and we did not get it until 2.5 hours later, and the rice was cold. On top of the that the order was wrong. We dealt with it they apologize by giving us dessert from the buffet. This is my 3rd time here and every time it's something wrong. For $225 a night They lack entertainment. On fridays it's a live jazz band on Saturday's the live band leave at 5pm which is quite early after that it's boring maybe movie night on a big screen outdoors would be really nice by the pool. And some other form of entertainment. Beautiful landscaping and pool. The menu is very limited same menu since last year and there's never seafood to order. That's the money maker seafood, and they never have it prawns to be exact. They need better management when it comes to activities.
Stayed 1 night in Aug 2017

8/10 Good

Dimitri, Ghana

Liked: Cleanliness, property conditions & facilities, room comfort
a Hotel close to the Aburi Botanical Garden
had a wonderful time enjoying the pool, tennis and basket ball. if it was not for the rain I will have extended my stay.
Stayed 2 nights in Jun 2017

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was almost empty when we visited - possibly due to the Ghanaian election taking place that week. Overall it was a comfortable stay and everyone was very attentive, but I thought it was over-priced. Given the location in Aburi, more could have been done to leverage the serenity of the mountain location. (There are many places you could go to enjoy a swimming pool with piped music, if that is what you are looking for!)
Response from General Manager on 9 Dec 2016
Dear Valued, We appreciate your review, the place was quite due to the elections as said earlier. About our pricing, i think we are affordable considering the standards and the services. We promise to make all our guests comfortable and happy and make their money worth spending....Thank you Gertrude

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place clean good food
Response from General Manager on 14 Nov 2016
Dear Valued Guest, We are happy you enjoyed PVR. We promised to maintain the standard to give out the best services to our guests. Thank you.

6/10 Okay

Elias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice and Convinient Resort
The stay was good. The environment was great. However, a few things were not very tasty. I booked for Superior room. The bed was noisy. I called, they promised fixing it the next morning, but no one showed up. I also found out that the Standard rooms were more spacious and comfortable than the Superior rooms which were more expensive.
Response from General Manager on 14 Nov 2016
Dear Valued Guest, am most grateful your stay was good. About the bed issue we have solved it already. Both the superior and standard room are comfortable and spacious from different prospective. We promise to make your stay more comfortable the next time you visit. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing close to excellent
Interesting hotel. Very well designed. WiFi wasn't stable. Overall it s a very good one above over most of the rest of resorts in Ghana.
Response from Gertrude (Guest Relations) on 15 Oct 2016
Dear Valued Guest, Thanks for your review we very much appreciate, about the WiFi, we will work on it but is mostly stable. We promise to make your stay more comfortable on your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highs/lows
the hotel is beautiful, the property is lovely. however, I had to wait quite some time to check in as they could not find my reservation. additionally, my A/C was leaking and it took them over an hour after I informed them to send someone - there was a gigantic puddle on the floor of the room. we were there celebrating a wedding and there seemed to be a miscommunication when we asked for a bottle of "sauvignon blanc" and they said they only had one bottle of white wine, which happened to be $80, only to be given a wine list an hour (and three bottles!) later. still, the location and property are absolutely beautiful, and with a little more thoughtfulness put into the service, this could be a 5 star resort.
Response from Gertrude (Guest Relations) on 15 Oct 2016
Dear Valued Guest, Thanks for the review We sincerely apologize for the problems you encountered during your stay with us. We promised to make your stay more comfortable on your next visit.

10/10 Excellent

Sam, Accra, Ghana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous new resort in Aburi hills
The modern architecture is a break from the typical Ghanaian resort, but it includes a lot of touches and accents that prevent it from feeling too sterile or corporate. Everything was beautifully maintained (only 2 months old), the staff were helpful, if still getting up to speed on everything (e.g. ignoring the "do not disturb" sign). The on-site restaurant had a nice variety of a la carte and buffet options (the included breakfast buffet is pretty impressive, and changed daily). The rooms are large, with small-ish balconies (but large enough to sit and enjoy a morning cup of coffee, etc), generously sized bathrooms, and comfortable beds. Everything was clean, fresh, and new (again, not surprising). There are (of course) a few oddities, like the shower not draining fast enough and causing water to spread across the bathroom floor, but far fewer than you normally see in Ghana. They do seem like they are marketing the hotel to business travelers, but it was a wonderful retreat for my wife and I, and we saw a few families staying there as well. There is not a huge number of things to do nearby, but there is a crafts market, the botanical gardens, and mountain biking in the hills. Overall, I highly recommend Peduase.
Response from Marco C. on 6 Aug 2016
Dear Mr. Sam, thank you very much for review it will help us to improve all the services of the hotel. We are glad that you enjoyed a lot your stay at PVR and we will promise that we will work on the drainage of the water to avoid any further inconvenience. The hotel has also conference facilities that is why you saw a lot of business Guests around but we are also focusing on family, very soon we will also open a pet zoo to delight all our young clients. Looking forward to see you again at PVR, we will ensure you that we will do our best to maintain and improve our facilities to meet our Guests expectations. Yours sincerely, Marco Cecchi General Manager

10/10 Excellent

Edna, Accra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PVR is an amazing hideout for both business and pleasure. Everyone should visit there sometime
Response from Marco on 31 Jul 2016
Dear Edna, thank you very much for your review. We are glad that you enjoyed our facilities and that you had a nice stay at our Hotel. We will always do our best to improve our service for Our Guest satisfaction. Looking forward to see you again at PVR. Yours sincerely, Marco C. General Manager