Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya USD 20.0 per hari
Boks bayi (tempat tidur bayi) tersedia dengan biaya USD 20.0 per hari
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya tempat tidur bayi: USD 20.0 per hari
Biaya kasur lipat: USD 20.0 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Pertanyaan umum
Apakah The Mosaic Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di The Mosaic Hotel?
Parkir mandiri gratis dan parkir valet gratis di properti ini gratis.
Pukul berapa check-in di The Mosaic Hotel?
Check-in dimulai pukul tengah hari.
Pukul berapa check-out di The Mosaic Hotel?
Check-out pada pukul 12.30.
Apakah The Mosaic Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara gratis.
Di mana lokasi The Mosaic Hotel?
Terletak di Bole, hotel ini hanya 10 menit jalan kaki dari Gereja Medhane Alem dan Selam City Mall. Bank Dunia Etiopia dan ECA Conference Center juga berjarak 5 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
7,2
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,8
Kebersihan
7,6
Lokasi
7,8
Staf & layanan
7,4
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 12 dari 34 ulasan
10 - Sangat Bagus
12
Penilaian 8 - Bagus. 9 dari 34 ulasan
8 - Bagus
9
Penilaian 6 - Medioker. 4 dari 34 ulasan
6 - Medioker
4
Penilaian 4 - Buruk. 4 dari 34 ulasan
4 - Buruk
4
Penilaian 2 - Sangat Buruk. 5 dari 34 ulasan
2 - Sangat Buruk
5
Ulasan
Terverifikasi
8/10 Bagus
Habtamu
7 Okt 2022
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel should provide TV service for local and international news.
Habtamu
Menginap 11 malam pada bulan September 2022
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
7 Feb 2020
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Travelers beware. All the sheets and pillows have stains on it, the bathroom floor was wet upon entry, and it seemed like something was leaking. The room is general was old and not so clean. Our check-in process was not good, the manager tried two difference credit cards and the machine won’t work, so ended up asking to get on their WiFi so we can book through Expedia. The manager was hesitant because he said Expedia charges a commission. There doesn't seem to be another option, and after booking online, he was hesitant in giving us the room even with our confirmation number.
The music in the garden was incredibly loud, it seems like there was a party going on, so we asked front desk when it will go until. They said probably 3AM and that all the rooms can hear music, so we wouldn't be able to switch to a room further away from the music. We have a flight to catch at 6AM the next day.
Would not recommend this hotel at all.
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
Terverifikasi
2/10 Sangat Buruk
Marta
1 Jan 2020
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay away from this hotel
I had the worst experience in this hotel.
After booking a room on Hotels.com and paying the sum required, the receptionist denied to let me check inn unless i paid more. He said I paid less than what they wanted to earn and he needed me to pay twice that. Redicoulessness of whole situation was that there were customers waiting for room and i think he wanted to give them my room and charge them double. After disscussing with him for hours and denying to leave, he called the manager and two other staff at the hotel and it took me probably 3h to get the room.
How is it possible this hotel has four stars? No wifi, very poor breakfast and demanding a customer to pay more at the check in? Never heard somthing like this before.
I hope Hotels.com will remove non professional hotels like this from his page, since we use this page alot.
Marta
Menginap 1 malam pada bulan Desember 2019
Terverifikasi
8/10 Bagus
Andrew
6 Okt 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Staff are great, the mininhat wasn't working, nothing really in the hotel rather than sleeping and breakfast, the location is wonderful
Andrew
Menginap 4 malam pada bulan Oktober 2019
Terverifikasi
4/10 Buruk
YOUNGMIN
9 Jul 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
현지 물가비에 비해 싸지않은 가격이나 조식은 정말 아니었음. 청결도는 중간정도. 기타서비스는 기대하지마세요. 다만 에티오피아라서 더 나은 호텔을 찾는건 쉽지않긴합니다.
I have been staying at the mosaic and they have tried to maintain the standard, but something needs to be done for the breakfast
Julius
Menginap 3 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Mesgana
18 Feb 2019
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Horrible
Front desk couldn't find reservation and internet was down so couldn't even look me up!!! Arrived in Addis at 1am and they had already closed the doors so had to knock several times. Whole experiment was bad for a 4 star hotel!!!
Mesgana
Menginap 1 malam pada bulan Februari 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
17 Des 2018
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I stayed at this hotel because it was close to our office. I checked out early because I had to go another office location in Ethiopia. I am still trying to get a refund from the hotel almost a month later. The owner kept saying she need to talk to Finance to get me a refund and that still has not happened despite several trips to the hotel. I will not be staying there again.
Traveler terverifikasi
Menginap 12 malam pada bulan November 2018
Terverifikasi
6/10 Medioker
Traveler terverifikasi
15 Sep 2018
Disukai: Staf & layanan
The road to the hotel muddy and difficult to drive and walk to the hotel
Traveler terverifikasi
Menginap 10 malam pada bulan September 2018
Terverifikasi
8/10 Bagus
Charles
13 Sep 2018
My stay in Addis Ababa
A very comfortable hotel, close to the Airport in Bole with easy access to restaurants, shops etc. The staff are accommodating and very helpful.
I would recommend this Hotel for anyone doing business in Addis Ababa.
I was only there for 3 nights, but will certainly consider the Mosaic on my next trip to Ethiopia.
Charles
Menginap 3 malam pada bulan September 2018
Terverifikasi
6/10 Medioker
Roderick
1 Jan 2018
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
It was ok except that their 'queen size bed' is actually 2 single beds put together horizontally, so there's a gap right where one's backside is that slowly gets bigger throughout the night. Terrible! Also there were no towels in the room (which I only found out when I got out of the shower) and breakfast is pretty average
I travel to Ethiopia on a regular basis, this hotel is where I send first timers. The area around the hotel is the best developed in Addis Ababa
Traveler terverifikasi
Menginap 1 malam pada bulan Mei 2016
Terverifikasi
4/10 Buruk
Lucas
5 Jul 2017
Tidak Disukai: Staf & layanan
Would not Book Again
Booked a junior suite (king bed and jacuzzi) and was given a normal room. After trying to explain the booking I was shown three different rooms and finally just settled on the same room with a king bed. I was told, the description of the junior suite on hotels.com was incorrect. Breakfast buffet was cold two mornings in a row and generally whenever the hotel hosted events (twice during my stay) the kitchen was overwhelmed and you could not order anything. Some of the staff were great but not enough to make up for the general lack of effort.
Lucas
Menginap 6 malam pada bulan Juni 2017
Terverifikasi
2/10 Sangat Buruk
Mohammad
16 Mei 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
توجد مشكله اما في الفندق أو في هوتل دتكوم لم اجد نفس المواصفات المعروضه في الموقع وذهبت ابحث عن فندق اخر ولم اكمل اقامتي في الفندق ارجو بحث هذه المشكله والرد عليا
Mohammad
Terverifikasi
6/10 Medioker
Leanna
9 Mei 2017
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Pleasant Staff
I am surprised the hotel has a four star rating. If the rating was more reflective of the facilities, I believe that I would not have been as disappointed. The rooms do not have air conditioning. Initially, we were assigned a very small room. However, when we inquired, the hotel happily and quickly upgraded to larger room free of charge. The T.V. was extremely small and the condiments were limited. The shower rod was hanging from the wall and the bathroom was extremely small. Also, almost every day, the hotel hosted a lunch and/or event which involved music which was played loudly from lunch time until evening. It was difficult to locate the hotel and due to construction, entry and exit were challenging. However, the staff was wonderful. They were very friendly and accommodating, the front desk, restaurant, and cleaning staff.
The hotel is one year old (and that's why I chose it), but it looks much older. it is located in the middle of construction sites and even the entrance is littered with stones. The main problem was lack of internet connection. The manager said it is a national problem, but I found out that other near-by hotels did not have the same problem. The TV has only two channels and some of the time had no signal. I had a water leak from the bathtub and it was not fixed despite the good will. The breakfast was very poor, but at least I enjoyed the sunshine in the garden. the staff was nice.
Clean New Hotel in the bole edna mall area, excellent value & quality in Addis Ababa standards
Traveler terverifikasi
Terverifikasi
6/10 Medioker
AbdulRahman
10 Sep 2016
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent hotel and staff but construction noise
I couldn't stay because of the construction noise. However,the hotel staff was very helpful in trying to satisfy me by showing me differrent rooms hoping to find a less noisy one but with no use. The management was understanding and cooperative and found me another hotel and paid for it. I will surely stay in this hotel when I visit Addiss Ababa next time after they finish the construction
Excellent menu & Restaurant, the hotel seems to be a favorite by Foreign companies. The rooms near the elevator have the best internet connection I experienced in Ethiopia so far