City Apartment, 3 Bedrooms | Private kitchen | Fridge, microwave, stovetop, dishwasher
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Reviews of Apotek Guesthouse

2.5 out of 5
Apotek Guesthouse
Hafnarstræti 104, Akureyri

Reviews

8.0

Very good

Rating 10 - Excellent. 104 out of 306 reviews" "
Rating 8 - Good. 123 out of 306 reviews" "
Rating 6 - Okay. 52 out of 306 reviews" "
Rating 4 - Poor. 17 out of 306 reviews" "
Rating 2 - Terrible. 10 out of 306 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

bijendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked very much
Stayed 1 night in May 2024

8/10 Good

jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside a shopping area with parking around free from 4pm to 10am
Stayed 1 night in May 2024
Response from Best greetings from your team at Apotek Guesthouse on 23 May 2024
Hello dear Jun!Thank you for your kind review.We hope you enjoyed your stay and we wish you a lovely onwards journey!

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean two star hotel with nice kitchen , spacious rooms and working showers. Excellent value
Stayed 3 nights in Mar 2024
Response from Best regards from your team at Apotek Guesthouse on 26 Mar 2024
Hello and good day, dear Ayesha!Thank you so much for that great review.Your happiness is our pleasure and success.We wish you still a joyful ride through Iceland.Have a great day!

6/10 Okay

Alann

Stayed 1 night in Feb 2024
Response from Best regards from your team at Apotek Guesthouse on 7 Mar 2024
Hello and good day, dear Alann!Thank you very much for your review!We hope you will come back and will let us know, how we can improve!Thanks and have a lovely day!

4/10 Poor

Quinn

Travelled with group
Disliked: Cleanliness, amenities
Smells bad, tv doesn’t work at all in shared space, unable to reach anybody in customer service to help with any issues
Stayed 2 nights in Oct 2023
Response from Best regards from your team at Apotek Guesthouse on 24 Nov 2023
Hello and good day, dear Quinn!Thank you for your review.We apologize for the inconvenience!Our reception staff is available every day from 7 am to 10 pm and is always willing to help with any issue when you approach them.We also have a phone line, on which we are reachable 24/7.We hope you had a great trip through Iceland.We wish you a lovely day and a splendid weekend!

6/10 Okay

Kimberly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No frills; but comfortable
We had two rooms; each small; but sufficient. Bathrooms very compact; showers bit small if you are taller person. They offered a shared space on the 4th floor with full kitchen and lounge area. There is no Elevator for luggage etc. There was no TV in the rooms; and no glasses either...you had to go to the 4th floor to get one if you wanted one. The staff here was cordial but not nearly as friendly and helpful as we had experienced at other locations. We did have dinner in their restaurant; and it was very good.
Stayed 1 night in Sep 2023
Response from Astrid on 20 Nov 2023
Hello dear Kimberly!Thank you for staying with us and for your review.We are constantly improving our services and therefore appreciate your feedback!Have a lovely day!

10/10 Excellent

Johannes

Business traveller
Liked: Cleanliness, staff & service, room comfort
Akureyri centrall located economical accommodation
My only criticism is that the only TV in this guesthouse did not work. Otherwise, for value and location, this guesthouse is excellent. The staff at the restaurant next door, standing in for reception, were also very friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Shai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
המחיר הולם את מה שקיבלנו. הכל היה נוח מאוד בדיוק כפי שכתבו במייל לקראת ההגעה
Stayed 1 night in Sep 2023

10/10 Excellent

Johannes

Liked: Amenities
I think that for the price, this guest house compares well with others around there. It has an interesting quaintness as complemented by the neighboring businesses and interesting tourist attractions.
Stayed 1 night in Sep 2023

4/10 Poor

Hayley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room in guesthouse was on third floor and was spacious and clean. My room did not have a private bathroom, so I had use of two shared bathrooms at end of corridor. The shower doors on showers in both bathrooms were broken, doors were basically hanging off their hinges, one was so bad shower was unusable, other one broken enough for door not to close, so water leaked onto floor. There was a hole in ceiling above shower in one bathroom. There were very few places available in Akureyri, so prices were inflated and for £123 per night, this accommodation was appalling. I was staying 2 more nights on my return to Akureyri and had unfortunately paid in advance on a non-refundable rate, thankfully only £65 per night this time. I spoke to one of the owners on my return to property and showed her photos of the broken showers and hole in ceiling to give them a chance to fix things before submitting a review. She said she would get her husband to look at it, but when I left 2 days later, the bathrooms were still in the same appalling state, I can only assume they are not really interested in fixing these issues. The owner seemed shocked at the state of the bathrooms when I showed her the photos, but there is no excuse for owners not to know about this, even if other guests did not report it, what about the cleaning staff, what about the owners inspecting their own premises once in a while? Suggests they don't care about their guests. Would not recommend and would not stay again.
Stayed 2 nights in Aug 2023

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros : area was great. Free parking nearby (not on site). Bars and shops right out front. Easy to find. Good comuunal space and kitchen Cons : blood drops on my bedding. Shared bathrooms at end of hall were not clean. Shower doors were hanging off the hinges. No elevator. Very loud. Could hear toilets flushing from my room, and very heavy doors closing repeatedly.
Stayed 1 night in Aug 2023

6/10 Okay

LAI LI

Stayed 3 nights in Aug 2023

6/10 Okay

Victor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

J.

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2023

8/10 Good

Linda

Stayed 1 night in Sep 2022

4/10 Poor

Eric, Morrisville

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I hope the instructions for check-in could be sent prior to arrival.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was a great experience. Only complaint is the outlet is on one side and above the bed. No place to put the iPhone charger unless no one is sleeping on the bed. Other than that minor inconvenience, its a great Guesthouse!
Stayed 1 night in Sep 2022

10/10 Excellent

Ásmundur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate location, staff friendly and helpfull
Stayed 1 night in Apr 2022

8/10 Good

Atif

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The place is at downtown
Stayed 1 night in Dec 2021

8/10 Good

Mandy

Stayed 4 nights in Sep 2021

10/10 Excellent

Idan

Stayed 1 night in Sep 2021

4/10 Poor

Lynamar

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Good location and price. The bathroom did not look like it had been cleaned.
Stayed 1 night in Aug 2021

8/10 Good

MIng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a busy section of the city, so parking is a little hard. But it's very close to the botanic garden and the famous church. The receptionist helped us out getting a table at the restaurant owned by Apotek. The food was pretty good. We had a good breakfast at a nearby bakery a few buildings down the street.
Stayed 1 night in Jul 2021

8/10 Good

Beth Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Perfect for a night’s stay. Centrally located but quiet come nighttime. Clean and comfortable—everything a traveller needs!
Stayed 1 night in Aug 2021

8/10 Good

Magnús

Stayed 3 nights in Jun 2021

6/10 Okay

Marinó

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Haraldur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in center of Akureyri, nice rooms and comfortable beds. Nice sitting area and balcony.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
More like a hostel, walls were thin and you could hear other rooms. Shower is a walk down the hallway. Blinds did not block all the light so visiting in the summer be aware of this and maybe bring an eye mask. Comfy bed though and nice staff!
Stayed 1 night in May 2021

10/10 Excellent

Daníel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Skarphedinn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Haraldur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locaion
Location is great, nice rooms and sitting area. Recommend 100% Good value for money specialy for groups.
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and spacious. Absence of a desk. The door spring was broken.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to all amenities. The rooms are clean and well organized
Stayed 1 night in Dec 2019

10/10 Excellent

seungdae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Really a great place. Will definitely stay if visiting Iceland again.
Stayed 1 night in Nov 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location close to a lot of restaurants. Free street parking was great and the owner was very friendly when she met us upon arrival. We couldn’t get hot water to work in our room shower, but the shared showers got really hot and were great. For the price, it was a great stay!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and spacious. Enjoyed our stay here while traveling the Ring Road through Iceland.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved its location, the penthouse was very spacious and good facilities. Bathroom shower just let it down- rail seemed broken in middle and when used water went over floor and around toilet area. Loved the town it was in.
Stayed 1 night in Oct 2019

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfection
Fantastic stay. Clean rooms and common areas. Highly recommended!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately the property was noisy. The toilets flushing in the building were loud and the common room above our bedroom was noisy with people walking around on wooden floors. Should have realised by seeing the basket of earplugs on the reception desk.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back again
Overall a great place to stay. Friendly staff (and cat). Quiet. The kitchen area was good as long as other guests cleaned up. On nice warm days there is a patio with views to the west. I stayed there 4 nights (with private bathroom) and was lucky to park the car on the street right outside during the night and weekend. The street has only 15 min parking between 10am and 4pm Mon-Fri. Many stores and restaurant.
Stayed 4 nights in Sep 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great for a family
The 3BR penthouse unit was perfect for our family of 5. The apt was larger than anywhere else we stayed in Iceland. The location was perfect, right on the main street, easy to walk to shops and restaurants. The living room was enormous and let us spread out while relaxing. We stayed only 1 night but would have loved to stay more. The town of Akureyri is a great location to stay to take day trips to Husavik and Lake Myvatn.
Stayed 1 night in Jul 2019

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic room in central location. liked the communal kitchen\entertainment area.
Stayed 1 night in Jun 2019
Response from Daniel on 11 Jul 2019
Thank you for the review! The kitchen is great and we're happy that our guests are using it so regularly :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creat location budget hotel with clean amenities and ample communal spaces.
Stayed 2 nights in Apr 2019
Response from Daniel on 17 Apr 2019
Thank you for the kind words!

10/10 Excellent

Ragnar Freyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and good location
Loved this place. Located right in the center of town. Will stay there again.
Stayed 1 night in Mar 2019
Response from Daniel on 17 Apr 2019
Wow, thank you for the kind words. We really appreciate it! We are looking forward to seeing you again.

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to say downtown
What an amazing find in Akureyri! Location could not be better, the penthouse was roomy, tastefully furnished, quiet, and well equipped for our stay as a family of two adults two teens. Daniel was super helpful in recommending real, authentic places to eat and visit in the area. Everything he recommended was a homerun. You would be hard pressed to find a better urban vacation space than this.
Stayed 2 nights in Feb 2019
Response from Daniel on 25 Feb 2019
Thank you so much for the kind words Vivian. It was a pleasure having you and your family stay with us here in Akureyri.

8/10 Good

Gunnar, Faroe Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
overall good - very nice staff and very practical to be so central. It is a budget place, so don´t expect more, I think you get a lot for your money. One problem though (and it goes for all places) is that the tv sets are difficult to work and only seem to send the same programs over and over again.
Stayed 2 nights in Oct 2018
Response from Edda on 23 Oct 2018
Dear Gunnar, Thank you so much for taking the time to review us. We really appreciate to hear about our guests experience. That way we can improve and grow. We have taking a note of your comment and have made instructions for the TV set. We are very happy that you enjoyed your stay with us and hopefully we'll get the chance to welcome you back to our guesthouse in the future!

10/10 Excellent

Cathy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very convenient location. We only stayed over night as a rest stop as we drove around Iceland in 5 days. Staff were friendly and let us check in late. The room was nice and comfortable and there was a cosy kitchen/common area upstairs. Would definitely recommend!
Stayed 1 night in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable guesthouse centrally located
This location is very convenient. Since we arrived after desk was closed they had an intercom system to allow access to guesthouse. Key was available and room was clean and beds were comfortable. There were many places to eat close by. The Akureyi Church is less than a block walk. A central location with good parking close by.
Stayed 1 night in Sep 2018