Search Hotels Near Ala Moana Center, Honolulu

"Unfortunately we had a very unpleasant week. The first couple of days cigarette smoke was coming into our room and eventually got moved to another slightly better room. we then had awfully loud neighbours who seemed to never leave their room but the musi. was so loud it would wake us up at all hours of the night. Admittedly these incidents are beyond the hotel's control; however the way they deal with them is what matters and that's what we had a problem with. Management seem to be never available, nobody is on duty until 7:30 we were told, most staff we encountered at this hotel seemed to not care about anything (except awesome Rachel in the restaurant). There was never any follow up about any complaints, nor explanation as the hotel procedures with guest concerns, even after 6 nights out of seven when security or management was called. Our resort fee, which is silly anyway, was eventually waived but we had to ask for that to be done, not proactively offered. Not a pleasant stay at all, and did not leave feeling like the staff cared at all."

"Clean and big rooms. "

"Great time "

"excellent front desk as well"

"Yes"

"We absolutely enjoyed our stay !! "

"The property is well located, and the staff is generally willing to help as much as they can. About a week before my stay, I received a message from the hotel informing me that they would be working on the balconies. Unfortunately, the noise made it difficult to rest, and with workers both outside and inside the balconies, there was no privacy. I had to keep the curtains closed the entire time, so I couldn’t even enjoy the view."

"The hotel is very clean and everyone was so kind and accommodating. We didn’t have a view of the water, but it was a short walking distance to the beach, harbor and many great places to eat."

"Room were fine just a bit crowded. The air conditioning had some dust but they were happy to clean it. They are nice with breakfast and we got a surprise if you come to the hotel for a special occasion. It is centralized to waikiki, so you can walk around the area. The staff were the biggest highlight. They welcome you and try their best to help you out. They always have theta cheerful smile and will always have an answer to your questions. Overall, It is a good hotel if you are willing to save up money and if you bring your car, you options to either choose the hotel parking but you can also do outside parking. "