Hotel dekat Albany Town Hall

"Apparently some rooms are better than others. We have previously stayed here and we're satisfied. This time not so much. The a/c could not keep up and barely blew cold. The floor was not that clean and a bit rough. Also, had an issue with leaving a personal item(pricey pillow needed for husband's back) there which I went back for just a few hours later. The staff did try calling the cleaning people but noone could seem to locate it. I called back a couple times to see if it got turned in with no...

"This had to be the worst check ever at a hotel. I booked through Expedia and PAID through Expedia I arrived at the hotel a little after 11 PM. The door was locked I could not get in. There was a sign that said pick up the phone and let them know you’re here, but there is no phone. The phone had been removed from the wall I knocked on the door trying to get the staffs attention. I used my cell phone to call the hotel to let them know I was trying to get in. Once I got in the lady tried to charge...

"I wasn't charged for an unexpected deposit. Breakfast was already put away, way before ended time."

"The lady in the front desk was actually very polite and helpful made checking in so easy."

"when i arrived i received a nasty hotel room. The tub had not been cleaned and had pubic hairs all over it from someone else. The sheets were nasty and dirty with pubic hair on them floors was filthy black I was given another room when getting ready to check into that room my room had been sold to someone else so I was giving another room which was nasty and dirty so I didn’t want to continue the bounce all around so I took towels cleaning the floors wiping down, which was completely dirty and...

"No problems at all with the room. Checking in and out directions are not clear. The phone number provided is not the number we had to call. We realized this after stopping at the club house and asking around. If they weren't open, we would have never known how to check in because you have to talk to someone for the key. Other than that, everything was perfect."

"Train whistles at night"

"Our room was very clean and spacious. Comfortable bed and quiet at night."

"Great stay! Beautiful grounds. Well definitely go back!"

"The room was clean But there were roaches crawling on the lamp. Alive gnats all in the bathroom and on the towels. Shower water was good and hot"

"Bathroom sink dirty, hairs in sink. No shampoo. Pillows terrible! Thin and wore out. No top sheet on bed."

"All good. But certainly not worth the price for a quick Tuesday turn over for 12 hours and zero breakfast at 9:30 when web site clearly stated till 10"

"No coffee pot in room but coffee available 24 hours a day I’m lobby"

"Beds were comfy. Staff was rude"

"rooms smell of smoke"

"Dirty, rusty of all hardware's in bathroom, staff are rude."