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Reviews of Applause In The Mountain

3 out of 5
Applause In The Mountain
No.209-6, Leye, Alishan, Chiayi County

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 117 reviews" "
Rating 8 - Good. 40 out of 117 reviews" "
Rating 6 - Okay. 11 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 4 out of 117 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yaffi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Applause In The Mountain on 10 May 2024
您好關於住宿顧客給的建議我們都會接受但您未實際入住請不要發表不實評論關於您評論的不喜歡整潔度，您於PM2:00欲辦理入住這個時間非辦理入住時段，部分區域尚為待整理。不喜歡員工素質，您僅跟前台人員接觸，且也是透過翻譯軟體請您稍等會講英文的同事到來如何不喜歡員工素質。住宿環境和硬體，您未入住並無體驗到

8/10 Good

Miriana

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff was not very helpful- not very handicapped accessible- did not allow early check in - the views were beautiful!!!
Stayed 1 night in Mar 2024
Response from Applause In The Mountain on 10 May 2024
很抱歉地理位置無法更改也無法做調整關於您的需求訂房平台上有標示民宿並無電梯，並也有提示若您有特殊的無障礙設施需求，請找出預訂後收到的預訂確認，並使用該信上的資訊聯絡旅宿。入住當天若房務人員房間已整理好都會讓顧客提早入住。若行動不便也有行李車可以送顧客到離房間最近的位置，只是早晚餐的時候可能還是要請自家人員自行協助。

10/10 Excellent

Mun Ho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and well maintained. Location is inaccessible unless you drive. Breakfast provided was local cuisine with decent options
Stayed 2 nights in Apr 2024
Response from Applause In The Mountain on 10 May 2024
您好感謝您對於房務人員及民宿整潔度的肯定，關於地理位置，若無開車，可以搭乘公車7322及7329號抵達福山站我們可以從福山站接送到民宿謝謝

8/10 Good

Min-Min, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with breathtaking views. We got upgraded from a twin beds room to a twin kings room. The facility is clean and quiet but only thing is the building are built by wood so therefore very little sound proof! You can hear people talk outside and floor above you moving furniture or walking.. property is surrounded by mountains/ tea plantations so it’s not close to anything. Breakfast was decent and the only choice for dinner was hotpot. You pay extra for it. It was good but if you’re not a fan of it. There’s no other choice. Beside some loud talking guests, I did enjoyed my stay at this property.
Stayed 1 night in Feb 2024
Response from K on 6 May 2024
感謝您的評論但我們必須說明，並不是每一天入住房客都有辦法獲得升級服務。謝謝

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a super pleasant surprise! Very modern, new, clean, yet retains a lot of the local charm. Plus, jaw dropping view and absolute tranquility. Amazing experience. We can’t wait to come back
Stayed 1 night in Feb 2024

8/10 Good

Leefen Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room is big but has some dust and few dead buds on the vanity table and shelf. The toilet paper roll holder is broken and the paper roll is up on the towel rack. Lots of stair and it’s hard to carry with some luggage since you have to go through up and down stairs. The sign is not clear to find the main entrance. No early breakfast prepared but this is a place to go to Alishan to watch sun rise. Not worth the price of the room.
Stayed 1 night in Dec 2023

10/10 Excellent

GuanLiang Gabriel

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to climb a small hill to see sunrise although it’s cloudy on the day we visited. Great food and room was clean. Great service of moving our luggages.
Stayed 1 night in Nov 2023

8/10 Good

Poh Kean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice place facing the tea farm, like their hot pot too. Staff can be more friendly & helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful tea growing area, with incredible views out of our room. Despite a language barrier, the staff was very helpful in making us feel welcome. They helped set us up with hikes, the bus to Alishan (including giving us a ride to and from the bus stop), and arranging a car service to take us to our next destination. We can't recommend staying here enough, including for any foreign visitors concerned about ease of navigation or a language barrier. Thank you again!
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really amazing gem of a place on the side of the mountain. Surrounded by a working coffee and tea farm and set amongst a trail system that one can walk to really check out the terrain. Spotless rooms overlooking the farm with all the amenities and the really fun hot pot restaurant for dinner.
Stayed 1 night in Aug 2023

10/10 Excellent

Anyu, Cedar Park

Liked: Cleanliness, staff & service, property conditions & facilities
my family really enjoyed the beautiful surroundings this place offered. Highly recommended!
Stayed 2 nights in Jun 2023

10/10 Excellent

Wenyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and clean. It serves great breakfast with lot of variety. Hot pot dinner onsite is highly recommended. Beds are soft and very comfy. Because it is in the mountains, occasional bugs and mosquitoes could inevitably sneak in. Overall, a great stay.
Stayed 1 night in Jun 2023

8/10 Good

Yovonne

Travelled with family
Liked: Staff & service, room comfort
Mountain stay
Stayed for 2 nights. Weather was great n chilly. There were lots of bugs which me and my aunt weren’t used to cuz we came from the city. Food is so so only. But I guess the 人情味 from the host as well as the locals made up for it. Had a great time overall. Managed to catch a sunrise from the platform nearby, lots of natural air but rather inaccessible so driving over recommended.
Stayed 2 nights in May 2023

10/10 Excellent

ANUPAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
It was a lovely place with beautiful landscapes nearby, rooms are comfortable and clean , breakfast was delicious. However , I just wish they could have provide some oolong tea for guest in breakfast.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Satyajit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of beautiful mountains. Quiet and natural setting. Good place to stay while visiting Alishan

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot in the mountains. Beware there are a lot of stairs to descent go get to your room! The restaurant only serves hotpot but in 4 miles there are gooed places to eat.
Stayed 2 nights in Nov 2019
Response from kuo on 4 Jan 2020
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Am really amazed with their service and room condition. Very new and huge. Please book this accommodation as the staffs and owners are extremely friendly. They will even send you out to take public bus to Alishan Park. You can also opt to walk 10mins to catch the sunrise near the accommodation area. Lastly, they have a lovely dog and cat. I will definitely come by again some day. Thank you! 谢谢你们的招待啊，我们会想你你们和黑lulu ☺️
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay!!
We absolutely loved our stay. From the minute we arrived, the staff made us feel welcome and took great care of us. The room was very nice and the views were spectacular.
Stayed 1 night in Dec 2018

8/10 Good

KC Then, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Delicious and healty breakfast. Good view and good visit to farmers, can see sunrise nearby from hotel, good steam boat dinner.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice
hotel is very roomy. commodities are clean and completed. decorations were pretty and staffs were friendly. We had a hotpot dinner in the evening. It was pretty good. Sound proof is not very well. Bedroom to room has no completed wall. We heard a large group of people talking outside when we tried to sleep. internet was not working very well in our room.

8/10 Good

Chong Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds
Nice hotel and grounds, but the A/C unit was very noisy in the room.
Stayed 1 night in Nov 2017

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place
The location is about 40 minutes driving to either Fenchihu or Alisan National Park.The room is spacious and comfortable. There is a trail leading to a hill top (15 min walk) which is the perfect spot for watching sunrise.
Stayed 1 night in Oct 2017

10/10 Excellent

Thomas.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yuk Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a view from the mountain.
Ideal place to get know ther outdoor with tea plantation around. There are plenty to see and many hiking path around the resort. Also there see no shortage of dogs, cats, rabbits and poultry. There is a designated spot to watch sun rise which is 10 mins walk away from the main area. Believe me it is worth getting up at six and see the first ray shining through. What a prefect way to start your day! The rooms are modern and clean with good fittings amd large TV. Wifi is less than idea and could be frustratingly slow or no signal. Oh one more thing is the mobile connection can be intermittent depends on where you are. The place offers dinner at night in a form of hot pot in an outdoor setting at a very affortable and reasonable price. Standard meal offers pork slices, veg, meat balls etc. Anything on top will be charged extra. Hotel staff was hospitable and friendly. They are helpful and always willing to chit chat and offer their service. I had to change room owing to a bit of odour in the bathroom, they were happy to change us into another room upon request. I was impressed by their flexibility and willingness to accommodate our request. Driving there is not so easy though, you may get lost even with GPS as the road into the place can be missed easily. The road up to Alishan is wide but very winding with many hair pin corners. New drivers need to pay attention to the speed when approaching these hair pins. Despite that i will not hesitate to recommend

6/10 Okay

John, HK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
May be it is just me
The road is so dark and the staff ask me to move my car forward but he cannot see the stone wall (around 30cm high) and it led to a crash. Not even an apology was given. And they cannot find the booking because the booking name shown on their record is simply expedia. Took some time to solve. The room is nice.

10/10 Excellent

Kanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

CHEN

Stayed 1 night in Feb 2024

10/10 Excellent

TSAI YAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

I-Chun

Travelled with family
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

享容

Liked: Cleanliness, staff & service, property conditions & facilities
滿山的茶園，遠山的山景讓人很放鬆
Stayed 1 night in Dec 2023

8/10 Good

SHIH-WEI

Stayed 1 night in Dec 2023

10/10 Excellent

Jentse

Stayed 1 night in Dec 2023

10/10 Excellent

Ching-Chang

Stayed 1 night in Dec 2023

10/10 Excellent

Hoi Lui

Stayed 2 nights in Nov 2023

8/10 Good

Yenchun

Stayed 1 night in Nov 2023

6/10 Okay

Marco, Braunschweig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

CHINGFANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
缺椅子
距離阿里山公路不遠，附近茶園風光，環境優雅。有載運行李，客房帶路等服務，用心經營。客房乾淨，寬敞，陽台可遠眺群山，唯一缺點，四人房(215)房間內沒有椅子，只有一塊木頭可坐，其餘只能坐床上。
Stayed 1 night in Aug 2023

6/10 Okay

翰佳

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

How-Ran

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

CHIAHWEY

Stayed 1 night in Jun 2023

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境佔了很大的優勢, 但階梯過多, 對於行動不便的老人家或身障人士比較不友善. 整體而言還是給高分哦.
Stayed 1 night in Apr 2023

2/10 Terrible

JELLY

Disliked: Staff & service, property conditions & facilities, room comfort
風景不錯 但隔音極差 各種聲音 整晚都聽到機器轉的聲音 水流聲音 一大早走路聲音 搬東西聲音 講話聲
Stayed 1 night in Jan 2023

10/10 Excellent

KUOTUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太好了
很舒適
Stayed 1 night in Dec 2022