Alphabet City hotel guide. Empire Hotel Group hotel in Alphabet City, New York

"Excellent staff, nice location. "

"I couldn’t say enough nice things about the staff. Everyone was super nice. The front desk, the cleaning ladies and the bell hop service. Super genuinely nice people. However, the hotel is a bit dated. Whoever did their staging pictures for social media did a good job….upon arrival, the elevators didn’t work…this happened off & on throughout our stay. We were staying on the 14th floor….night 2 & 3 our air didn’t work at all. Woke up to take a shower on day 2 and there was no water… if you’re renting a car beware of the charges for parking. It’s $65 a night for cars and $107 a night for a truck. They did offer to take off the vacility fee for all these troubles, (I think it was $130) which was nice. Would I stay here again? No. "

"In the heart of the Theatre District."

"Great stay!"

"Nice modernised hotel convenient for transport hubs and site seeing"

"I lived in NYC for 5 years and travel to this wonderful city 4-6x a year. This has been the best hotel I've stayed at for so many reasons. Location!!! A couple of blocks away from SoHo, Bowery, LES and Nolita. Shopping, restaurants, bars, parks, bodegas, grocery stores were literally steps away. Amazing lounge bar, great restaurant, beautiful rooftop view, lockers for your luggage, clean and decent size rooms, great Customer Service. Anything Ian Schrager touches is pure gold.⭐️"

"I highly recommend "

"Sidney was great! Welcomed my wife and I into the hotel and held our bags until our room was ready. We arrived early. Easy walk to Times Square and the subway. Would definitely stay here again "

"The public areas were beautiful. We stayed in a double room. The beds and pillows were uncomfortable and the room was not in the best shape for such a highly rated hotel. Staff was friendly and helpful. Would stay there again. "