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Gerasa Hotel

4.0 star property
International flavors await at Garden View restaurant while a seasonal outdoor pool offers refreshment after exploring Al Jubeiha's nearby attractions

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Gerasa Hotel in Al Jubeiha offers an upscale retreat. Dine on international cuisine at Garden View, enjoy coffee at the shop, or take in views from the rooftop terrace. In-room WiFi keeps you connected when not relaxing by the seasonal pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Exterior
ibis Amman
Tla' Al-Ali
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7.6 out of 10, Good, 636 reviews
The price is Rp586.703
Rp677.994 total
includes taxes & fees
23 May - 24 May
ibis Amman
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JOD 15.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JOD 7 per person
  • Airport shuttle fee: JOD 35 per vehicle (one way)
  • Rollaway bed fee: JOD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

The seasonal pool will be open from June to October
No pets and no service animals are allowed at this property

Frequently asked questions

Does Gerasa Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Gerasa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gerasa Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Gerasa Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Gerasa Hotel?

Checkout is at noon.

Does Gerasa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JOD 35 per vehicle applies.

Where is Gerasa Hotel located?

Located in Al Jubeiha, this hotel is within a 15-minute walk of University of Jordan, Jordan University Hospital and Al-Essra Hospital. King Hussein Cancer Center and Tlaa Al Ali Hospital are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable rooms. Friendly staff.
Stayed 1 night in May 2025
Verified

6/10 Okay

Rifat

Liked: Cleanliness
Rooms are small. Its clean . Helpful staff. Hotel is simple
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Muhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, honest staff! You can check in at 12:00 Very clean Elegant Will come back Great price
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value!

We were on a guided tour and this was the hotel they chose for us. It is a great location near many restaurants and across from the university of Jordan. We were very comfortable and pleased.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Basima

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean The valet and security people were so annoying Breakfast open at 7 AM, which is late to me The area as well served the room was clean, but they still need to work on their facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nehal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best time in the best hotel in Amman
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good location & surrounded by a lot of services & fast food restaurants
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the buffet dinners, one needed to purchase all beverages (Muslim country, no alcohol). I am referring to water, juice, coffee or tea.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

ATA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

3 stars at least.

People were very nice and friendly and helpful, but the bathroom was disappointing: broken soap holder; poorly cleaned shower, problems with the water in the sink.people were smoking in the rooms and the hall stank. Definitely not a 4 star hotel
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area too much construction and traffic but at all the staff and reception very smart
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was there was no flannels to wash my body with
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Manickaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

had no problems with the service which was good.

my first trip to amman was excellent as was the stay at gerasa hotel.hotel was kept clean and tidy and I will be back in june,
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Devina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for a short stay

The hotel is decent, the room was clean and comfortable. The breakfast spread was also good and the staff friendly and helpful. My only complaint is that smoking was permitted in common areas. I guess this is just a thing in Jordan which you have to live with. But as a person with asthma it wasn’t awesome. There were lots of fast food restaurants in the area but it’s not particularly close to central Amman.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bonito y la recepción muy cálida. Todo de primer nivel
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A car to pick us up at the airport was booked with the hotel via email on 19/8/18. We have the confirmation email with us. No one was there and when we rang them they denied all knowledge. Nor did they apologise for the oversight. Thus we had to make our own way. Not a great start.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

International VS Islam

Bonjour petite anecdote, au restaurant j ai demandé un verre de vin, la réponse du maître d hôtel fut simple, pas messieur ! Ha lui si je c est un hôtel international mais soumis à l islam, il l’a répondu avec un grand sourire en disant : c est cela monsieur Donc pour ceux qui souhaitent un verre c est raté belle journée
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great location to get around from.

Hotel if great place to stay .staff are great very helpful and friendly. Loved my stay.
Stayed 7 nights in Sep 2018
Verified

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, hard pillows, music all through the night from a wedding-did not get a good night's rest. I wouldn't stay here again.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Ammar

Liked: Staff & service
Disliked: Room comfort

Buon hotel

Ho soggiornato in una una Junior Suit ma non era all’altezza di un hotel 4stelle Il bagno è molto scomodo, la camera è molto piccola
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Tawfiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. For deluxe, the room is a little smaller
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel 4 1/2 stars!!!

Very good hotel, good service over alll friendly staff. The negative is that they host parties and some times it gets noice at night but beside that exelect place to stay in!!! Love it!!
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Chee Yang

Liked: Staff & service, room comfort

Nice stay, friendly staff

My stay was good in general, although the shower clogged, but they sent maimtainence to fix that a few minutes after we reported the incident. The free valet parking service was really helpful.
Verified

8/10 Good

심연

Liked: Cleanliness, room comfort

자마우드니에 보아베라이시에가 보이는 위치.

객실 훌륭한데, 시설물 허술함. 예를 들면 세면대 마개고장. 변기물내림 버튼 고장 등. 아침식사 담백하나 선택사항 많지 않음. 직원들 매우 친절하나 익스피디아를 통해 예약한 사항에 대해 잘 알지 못해 곤욕을 치름.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk personal, vänliga och mycket hjälpsamma.
Stayed 7 nights in Dec 2017