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Saray Hotel

3.0 star property
Hotel in Amman with free breakfast and 24-hour front desk

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Photo gallery for Saray Hotel

Lobby
Premium Room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Premium Room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

Premium Room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Premium Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Double or Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Triple Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Family Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Map
amman, Amman

What's nearby

  • Rainbow Street - 5 min walk - 0.5 km
  • Amman Roman Theater - 15 min walk - 1.3 km
  • Al Abdali Mall - 3 min drive - 3.4 km
  • Abdali Boulevard - 3 min drive - 3.4 km
  • Abdoun Bridge - 4 min drive - 3.4 km

Getting around

  • Amman (AMM-Queen Alia Intl.) - 39 min drive

Restaurants

  • ‪سفرة - ‬13 min walk
  • ‪حلويات الكمال - ‬3 min walk
  • ‪Books@cafe - ‬11 min walk
  • ‪Ataba Resturant & Cafe - ‬11 min walk
  • ‪Bibim . Korean Restaurant - ‬11 min walk

About this property

Saray Hotel

Hotel near Al Abdali Mall
Saray Hotel provides amenities, such as a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A lift, smoke-free property and a porter/bellboy
  • A 24-hour front desk
Room features
All 54 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, heating and housekeeping

Languages

Arabic, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 10 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: JOD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

Property is also known as

Saray Hotel Amman
Saray Amman
Saray Hotel Hotel
Saray Hotel Amman
Saray Hotel Hotel Amman

Frequently asked questions

Is Saray Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Saray Hotel?

Self-parking is free at this property.

What time is check-in at Saray Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Saray Hotel?

Checkout is at noon.

Where is Saray Hotel located?

Located in Al Madinah, this hotel is within a 15-minute walk of Jordan Museum, Rainbow Street and King Hussein Mosque. Souk Jara and Duke of Mukhyber's Residence are also within 15 minutes.

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Saray Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Its my second time and i love it
Stayed 1 night in Nov 2024

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Stay was fine
Stayed 1 night in Sep 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
I like it for the price it's very good
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
We stayed for 12 days, we have a very good experience. With a cafe and restaurant inside the hotel. Highly recommended.
Stayed 12 nights in Jul 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay in Amman!

The hotel is not on the center of the city but it is very comfortable. I like the breakfast, the room was nice and clean. You will need transportation to go to the main attractions of the city but the hotel is worthy.
Stayed 2 nights in Mar 2023

2/10 Terrible

MAHMOUD

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NOT CLEAN
Stayed 1 night in May 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service
Saray Hotel was quiet and staff friendly with the morning breakfast being a highlight. Location on an extremely busy road made it tough to go to the local shops across from it. Also the entire process of cancellation for another night not needed was less than pleasant. It took my Jordanian friend to actually resolve it. They need a way on the webpage to do this.
Stayed 4 nights in Jul 2022

2/10 Terrible

Arnaud

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property appeared on the app as in the middle of downtown (still does even after checkout). It is NOT, 10km away from it. They gave me a single room, which was the saddest thing I'd ever see, with an actual single bed like when I was 8 years old with sheets so worn they felt like sandpaper. There wasn't a single towel in the room, the carpet was gross, staff not helpful, wouldn't answer the phone. Tiniest shower you'll ever see, barely room to move about.

6/10 Okay

aadil

Liked: Cleanliness, staff & service
Disliked: Amenities
the property was nice, clean; staff were nice and helpful. I felt just some small things let it down, like you needed 2 remotes to operate the tv and its confusing as they conflict with one another. they advertised 24 room service but had hardly anything on the menu, i had to ask what they had and i think it was 3 small dishes out of the entire menu selection which was disappointing. also breakfast was really poor - no options or choices, just a small basket with hummus, cheese, omelette, a little salad, some form of tomato sauce with tea or coffee only and the shower took a while to become warm/hot the location a number of restaurants - takeaway nearby in the area which was fine. i would recommend the hotel but hope the hotel address these little issues as it improve the stay ans comfort of many.
Stayed 2 nights in Apr 2024

8/10 Good

Emine

Liked: Cleanliness, staff & service
Ein sehr tolles Hotel. Passt den Preis gut essen war gut. Das Hotel war sehr sauber und das Personal wär sehr sehr lieb.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

6/10 Okay

Basel

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel.

The first room I was given wasnt clean however they immediately moved me to a great room that was clean and had a good view of the city. The hotel staff were excellent and tried to help when needed. The hotel itself is in a good area with lots of American restaurants and the hotel itself has good interior facilities. All in all I would stay again at the hotel but it is some distance from the old town when hotels.com listed it as being close to the Roman theater, when in fact it will cost you around 8 JD to get to the theater but this is not the hotel's fault.
Stayed 2 nights in Jun 2022

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice place , extremely friendly people the best location ever , 6 days there loved every night there , good price too
Stayed 5 nights in May 2022

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

AWAD

Liked: Staff & service, room comfort

Great Staff at Saray hotel west Amman Jordan

Perfect location to my destination, furniture need to improvement and others facilities required for maintenance
Stayed 1 night in Feb 2022

6/10 Okay

Mohammed

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2021

8/10 Good

Dimos

Liked: Staff & service, amenities, property conditions & facilities
It's a nice hotel, with fabulous breakfast. Very convenient place.
Stayed 3 nights in Jan 2020

8/10 Good

KISHA

Liked: Cleanliness, staff & service
The variety of shops and restaurants in walking distance was a huge plus.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

部屋が寒い

エレベーター、ロビーが寒過ぎて部屋も暖房が効くまでコートを着てましたが、全然暖まらないので数時間着てました。掃除が行き届いてないし、2泊したけど部屋の掃除、タオルの交換は言わないとしてもらえなかったです。シャワーもぬるま湯しかでず、部屋も寒いままなので真冬に凍えるかと思いました。
Stayed 2 nights in Dec 2019

4/10 Poor

Mazhar, Amman jordan

Liked: Amenities
Disliked: Property conditions & facilities
My booking varied from online reservation and when asked staff they were relentless in verifying and/or amend it!!! Wifi was down for almost 1 day! Beds were v small (less than standard type) and that is not shown properly in pics nor highlighted! As for the hotel itself it is v nice and clean
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención al cliente muy buena, las instalaciones se ven mejor en las fotos que en la realidad.
Stayed 1 night in Nov 2019

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can anything else go wrong?

After a wonderful week in Jordan we arrived in Amman at the Saray Hotel. When we got to our room whatever could go wrong did go wrong. A lamp was broken, the television didn't work, the phone had no cord connecting it to the system, there were no towels in the bath, the air conditioning did not work and there was broken glass in the rug. This took multiple calls to the front desk and numerous visits by staff to the room to attend to all of this. I can't help wonder why they didn't offer us another room. Perhaps our mistake to prepay for accommodations when making the reservation. Won't do that again!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Oct 2019