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Reviews of Hotel Rumana

Hotel Rumana
yalievleri Mah Mehmet Akif Ersoy Cad, No 51 Anamur, Anamur

Reviews

6.4
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Necdet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel easy walk into town. Friendly staff
Stayed 1 night in Mar 2020
Response from Kayhan ARASLI on 28 Apr 2020
Ziyaretiniz ve memnuniyetiniz için teşekkür eder,sizi tekrar ağırlamayı isteriz.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5*
Very good hotel & pleasant stay. All very welcoming and hospitable. 5*
Stayed 1 night in Jul 2019
Response from rumana on 5 Aug 2019
Thank you for your rewiew. We appreciated .

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Olumsuz Bir Deneyim
Otelde çift olarak bir gece konakladık ve bizim için tam bir hayal kırıklığı oldu. Temizlik ve konfor gayet endişe vericiydi ama her şeye rağmen personel hizmet için çaba gösterdi diyebiliriz. Yeri çok iyi Anamur merkezi bir yer kabul edilebilir. Otelde çok fazla merdiven var, asansör yok, temel otel hizmetleri ise hep eksikti. Tekrar konaklayacağımızı zannetmiyorum.
Stayed 1 night in Aug 2023
Response from RUMANA HOTEL on 23 Sep 2023
Merhaba Uyarılarınızı dikkate alacağız, bir daha ki sefere daha iyi ağırlayacağımızdan şüpheniz olmasın. Sağlıklı günler dileriz...

2/10 Terrible

Alexandre

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible !
Attention !!!!! Nous étions deux voyageurs et c'est le seul hôtel où vous vous faites facturé 1 lit double pour 1 personne !!!! Du jamais vue, pourtant on en a fait des hôtels !! Nous avons donc payé le double tarif en arrivant alors que nous avions un lit double ! Un compte de réservation est considéré comme une seule personne, attention !!!!!!!! Pas d'ascenseur malgré les trois étages, réceptionniste très désagréable et condescendante, pas de café ni de jus de fruits au petit-déjeuner, quartier pas génial, chambre sans décoration.. Seul point positif le balcon mais sans chaise !!! A fuir inévitablement ! Des voleurs !
Stayed 1 night in Aug 2022

8/10 Good

Ertan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of, this is no hotel. This is more like a very shabby b&b. We stayed at this place for one night with our two small children. First thing we did was pay for the room, the only place in turkey that charged us before doing anything else. We got a ‘family room’ on the third floor, with no lift. The room itself was extremely unsafe for children. There was a ridiculously steep staircase with loose boards. No baby bed was put in room, despite a received e-mail confirming this. When explained at the reception they showed us Some kind of baby bed and asked us if we would want it. Yes please. Upstairs?, they asked. Yes please. But we never received the bed. Also a probable mistake was maken when they overcharged us for our meals. A honest mistake we reckoned. When asked about this the receipt was not the be found again. Instead the nice gentleman at the reception wrote us a fresh one just on the spot, with adjusted prices so the amount would match. Avoid this place!
Stayed 1 night in Aug 2021

8/10 Good

Nurcan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

8/10 Good

Hüzeyfe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint rent hotel, fortjener flere stjerner
Stayed 1 night in Jul 2021
Response from Rumana Hotel on 5 Jul 2021
Thank you for your rewiew. We appreciated .

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tercih edilebilir
Odada ufak tefek aksilikler vardı ama resepsiyondakiler hemen ilgilendiler. Oda geniş ve temizdi. Yataklar geniş, çarşaflar temizdi. Kahvaltı oldukça güzeldi. Olumsuzluklar internetin odalarda çekmeyişi , klimanın ne yaparsak yapalım direkt yatağa çarpması ve sıcak suyun çok geç gelmesi. 2 kişi yıkandıktan sonra su ancak ısındı
Stayed 1 night in Jul 2019
Response from rumana on 3 Aug 2019
Yorumunuz için teşekkür ederiz, bahsettiğiniz konular ile ilgileniyor olacağız. İyi günler.

8/10 Good

Jiangzhi

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2018
Response from RUMANA HOTEL on 26 Oct 2018
THANK YOU