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"Oro Verde is a great hotel chain, but the one in Cuenca always forgets my Expedia VIP benefits and never offers me an upgrade. I have stayed there many times and these benefits have never been offered to me. The other branches round Ecuador have always offered these benefits to me. This is the only complaint I have about Oro Verde Cuenca."

"La propiedad está al lado de un centro comercial lo que le hace muy bulliciosa y si pides cambio de habitación te ofrecen hacerlo pero te advierten que la calle es más bulliciosa aun. La piscina no estaba disponible y no nos avisaron eso en el check in. Tuvimso que quejarnos para que nos dejen usarla 1 día. Era feriado de semana santa y entiendo que la tarifa suba pero unos conocidos en Cuenca me hicieron saber que "nos cobraron como a extranjeros" osea no sentí que el costo beneficio de un hotel de ese valor lo valió para nada."

"Loved everything about this hotel. Very clean, comfortable and well maintained. The staff bend over backwards to accommodate any request."

"Everything was excellent from the front desk to the room. Breakfast variety exceeded expectations."

"Room was clean and staff were friendly and efficient. Free shuttle was prompt. Short drive from airport. Would stay again."

"Walking distance to shopping, dining and entertainment! 3rd time visiting and I'll be back!"

" WE DIDNT USE IT"

"All was complete, not more not less, it was very convenient, comfortable and clean and IT HAS A GYM!"

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "