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"Nice buffet breakfast. Room is a bit too small and too hot "

"Lovely stay "

"Everything from the location, amenities, staff, park to the rear and access to the lake was excellent! Fantastic hotel in one of the most picturesque settings i've visited. Room had amazing views of the snow capped mountains, the park and the lake. A path to the rear of the hotel, along the lake is great for cycling and walking and takes you to the centre of Riva with lovely shops and restaurants in one direction and to "

"Great location, good service, superb breakfast "

"Staff and amenities "

"Friendly greeting and we enjoyed the upgrade "

"The view from the hotel is amazing, amenities are very good too. Room was clean, staff were friendly, breakfast was very good. Dinner was ok, we did have better and cheaper food in Trento. "

"Beautiful view. A bit old style and worned"

"The front desk staff were mean. They are not welcoming at all. They seem to have forgotten that they are in the hospitality industry. There was no bell man upon my arrival. Additionally, On my departure when I asked for a bell man it felt like pulling teeth. When they finally agreed to provide the bell man, he only brought my heavy bags and only to the front desk and not closet or into my car. Overall, the customer service was poor"