Search Hotels Near Arima Main Road, Kobe

"Excellent property and wonderful customer service."

"The room cleaning is very good. the staff was very helpful and friendly. the food for the breakfast buffet was nice, wish they had variety for some days tho. all in all, I would recommend staring here."

" Very clean snd spacious room. Excellent location, near the Osaka train station. Friendly and helpful staff. All that you need and want in a hotel. Highly recommended!!"

"Staff are attentive, courteous and happy to assist. "

"Its location is superb, connects to subway, JR trains and Shinkansen station. Across from the connected bridge is a hugh shopping mall. Taxi stand is right underneath the hotel. Breakfast buffet price is good with the selections of food. There is a free coffee station at the lobby, and three stations with self serve personal items, like comb, toothbrush, etc, and diff types of teaba"

"Excellent experience and very good hotel"

"Superb location, classic tower style hotel in the Kita area "

"First time traveling to Osaka , Japan with my son great location right next to transportation . we were able to save money on commuting by navigating their train system . the rooms were a big small , however cozy . staff were helpful and great with they are only very strict at check in if you take a morning flight the checking is exactly at 3 pm . breakfast was buffet style from 6:30 -‘ - 10 am which was great clean and delicious food . If you traveling with kids deff recommend . "

"This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."