"Misleading advertisement and management didn’t respond when we complained.
I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime,...
"Misleading advertisement and management didn’t respond when we complained.
I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
An excellent property. In the hills just out of Bilbao. Staff are very welcoming especially Anna. She was brilliant and very . We will definitely be back!
An excellent property. In the hills just out of Bilbao. Staff are very welcoming especially Anna. She was brilliant and very . We will definitely be back!
Very good spacious rooms with jacuzzi. staff very helpful. We were coming late after working hours in reception and we got video recorded specially for us how to access our room. Very good
Very good spacious rooms with jacuzzi. staff very helpful. We were coming late after working hours in reception and we got video recorded specially for us how to access our room. Very good
This is a beautiful hotel nestled in the hills with very highly quality facilities and amenities. The food is great and the service is very personal. The staff are also very welcoming and hospitable. Juana, Yadira, Irima , Marcela and the team made us feel welcome and went out of their way to make us feel welcome .
We will be back!
This is a beautiful hotel nestled in the hills with very highly quality facilities and amenities. The food is great and the service is very personal. The staff are also very welcoming and hospitable. Juana, Yadira, Irima , Marcela and the team made us feel welcome and went out of their way to make us feel welcome .
We will be back!
As with most Paradors, Limpias has a stately home feel about it! Grand staircases and stained glass windows!
The staff are pleasant and helpful! The food is delicious, the breakfast buffet is amazing with a huge array of dishes including bacon and eggs! There is nothing to fault in this hotel. Can't wait to go back!
As with most Paradors, Limpias has a stately home feel about it! Grand staircases and stained glass windows!
The staff are pleasant and helpful! The food is delicious, the breakfast buffet is amazing with a huge array of dishes including bacon and eggs! There is nothing to fault in this hotel. Can't wait to go back!
Irene and Brian
Reviewed September 12, 2015Reviewed September 12, 2015
All was good as expected. The Jacuzzi in the room was a plus, besides didn't use it.
Arrived late, but they explained everything and told us to pay next day before leaving.
Breakfast was good and enough. Even we were asked if we wanted anything else.
Definitely would stay there again.
The only problem I found is the banging doors, as even when you were being careful it was noisy.
All was good as expected. The Jacuzzi in the room was a plus, besides didn't use it.
Arrived late, but they explained everything and told us to pay next day before leaving.
Breakfast was good and enough. Even we were asked if we wanted anything else.
Definitely would stay there again.
The only problem I found is the banging doors, as even when you were being careful it was noisy.
Fabulous hotel for visiting the Guggenheim but also walkable to all areas of Bilbao.
Breakfast is perfect, everything you could want and more.
Ate in the restaurant one evening and the food is superb and good value for a 5* hotel restaurant.
Finally the staff are all friendly and helpful. All together a great stay.
Fabulous hotel for visiting the Guggenheim but also walkable to all areas of Bilbao.
Breakfast is perfect, everything you could want and more.
Ate in the restaurant one evening and the food is superb and good value for a 5* hotel restaurant.
Finally the staff are all friendly and helpful. All together a great stay.
Great location for El Sardinero and other smaller beaches next door, a Lupa grocery market, and bus stops into town are nearby, walking distance to Palacio de Magdalena. Parking is not free (10EUR) and there is plenty of free parking nearby. Host was business-like.
Not too many dining options around.
Great location for El Sardinero and other smaller beaches next door, a Lupa grocery market, and bus stops into town are nearby, walking distance to Palacio de Magdalena. Parking is not free (10EUR) and there is plenty of free parking nearby. Host was business-like.
Not too many dining options around.
Andrew
Reviewed September 27, 2026Reviewed September 27, 2026
A beautiful hotel in the waterfront, about thirty minutes by Metro, outside of Bilbao City. Within ten minutes walk of two Metro stations, it was a wonderful base to explore the city and have the tranquility of water to retreat to. Some nearby bars and shops too made for a very pleasant weekend break for me and my daughter, they're for a big right match in San Mamés.
Will definitely go back with my family.
A beautiful hotel in the waterfront, about thirty minutes by Metro, outside of Bilbao City. Within ten minutes walk of two Metro stations, it was a wonderful base to explore the city and have the tranquility of water to retreat to. Some nearby bars and shops too made for a very pleasant weekend break for me and my daughter, they're for a big right match in San Mamés.
Will definitely go back with my family.
I cannot rate this hotel and it’s staff highly enough. We visited in the middle of July just after Covid 19 restrictions were lifted. We drove from A Coruna and arrived after midnight. We booked one double room for myself, husband and small dog and a second for our 25 year old daughter. We received the most warm welcome despite the late hour and this continued throughout our stay. The rooms were clean and comfortable. The staff had to work within the very tight restrictions required to operate...
I cannot rate this hotel and it’s staff highly enough. We visited in the middle of July just after Covid 19 restrictions were lifted. We drove from A Coruna and arrived after midnight. We booked one double room for myself, husband and small dog and a second for our 25 year old daughter. We received the most warm welcome despite the late hour and this continued throughout our stay. The rooms were clean and comfortable. The staff had to work within the very tight restrictions required to operate...
Comfortable and elegant hotel with access to stylish outdoor pool and thermal bath included. Our pet dog was welcomed but not allowed in the dining room or by the outdoor pool - OK in summer when you can eat on the patio. Short drive from Solares to Santander.
Comfortable and elegant hotel with access to stylish outdoor pool and thermal bath included. Our pet dog was welcomed but not allowed in the dining room or by the outdoor pool - OK in summer when you can eat on the patio. Short drive from Solares to Santander.