6/10 Cukup Baik
Nkiruka
Traveler bisnis
24 Jul 2025
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The staff on duty was on the phone as I walked in and continued to be on the phone .. didn’t acknowledge that anyone came in. I stood there thinking he would soon finish up . But not so, he continued talking until I said , please can you call the person back ? He said , I’m talking to my supervisor. I was shocked . Then , went to the room, another shocker ; the room was smelling very bad with smoke and very bad . I thought I’d change it but when I stepped out and the receptionist asked how do you like the room, I said it was smelling smoke . His response was that they permit everyone to smoke in their rooms . Meaning that even if I change the room , it will still smell . Hence , no need changing . It didn’t stop there , upon checking out , I only met the security guard . Very nasty . I asked how do I open the gate , she kept mumbling to herself in the small security guard’s room she was in. And I said , please do you mind coming out so I could hear you because I couldn’t hear you . Also I had to come out because my uber was there waiting . She didn’t care . She kept mumbling in there . I was fortunate to have seen another guests coming in, they were ones that opened the gate and showed me how to open the gate . That I had to put my hand and pull open the small gate at the same time I was pushing button to open the gate. In fact , if they didn’t show up , I would have stood there at the gate and be pressing open button . This was 4:30am … Terrible.
Nkiruka
Menginap 1 malam pada bulan Juli 2025
