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"Very clean, nice hotel with professional, friendly staff who all spoke English"

"Perfect location, clean, professional staff, "

"Kerr was amazing throughout our check-in process."

"clean room, nice staff, good location"

"Clean room and bathroom, comfty bed"

"Good "

"Nice hotel "

"Great hotel and reasonably priced. This is very nice for 3 stars, it's the best value I think you can find in a hotel until you spend about 2-3 times the price per night. Most hotels around 120-280 euro per night are honestly about the same quality. The most important factor for me is cleanliness and this hotel was very clean and orderly. The parking is convenient and well priced. Parking is not cheap in Europe, especially in Deutschland, you have to understand that this is a society that is doing its best to deter automobile traffic which is a good thing! Nevertheless if you wish to have a car here (as I do for convenience) you must be willing to pay the price. The staff are very nice and easy going, check-in was very smooth and they were patient with me as I informed them I needed to practice my German and the woman helping me spoke very slowly and clearly so I could have an easier time understanding the words. The rooms themselves are very good and very practical. Excellent showers, the bathrooms ventilate well, the windows come with great blackout curtains and the bed is very comfortable. It's a really convenient and simple hotel that does everything important right in my view. The only thing that didn't work for us was the TV, I couldn't figure it out but it wasn't a big problem and I'm sure the front desk could have fixed it had I asked. Thank you to the staff we had a nice two days in Regensburg! "

"Welcoming start at reception. Requested extra pillows, handed them at the reception desk. Told we could not eat in hotel because of staffing issues and we had not made a reservation. Bar closed at 9pm due to staffing issues. Thrown out of the lounge at 10pm due to staffing issues. English not widely spoken even though Hotels.com said it was. Beds uncomfortable and very noisy outside our room from cycling guests. Most restaurants in local area closed for holidays or had a very limited menu. Area too quiet for tourists."