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Novotel Balikpapan

4.0 star property
Rejuvenating spa treatments await at this city center hotel, with diverse cuisine from two restaurants and a dedicated pool for children.

Choose dates to view prices

Novotel Balikpapan sits in the vibrant city center, offering family-friendly comfort alongside upscale amenities. Travelers unwind with soothing aromatherapy sessions, enjoy meals from two distinct on-site restaurants, or relax with drinks from the poolside bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp751.240
Rp909.000 total
includes taxes & fees
8 Jun - 9 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately IDR 181500 for adults and from IDR 90750 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 375000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Novotel Balikpapan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Balikpapan?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Balikpapan on 8 Jun 2026 start from Rp751.240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Balikpapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Balikpapan?

Self-parking is free at this property.

What time is check-in at Novotel Balikpapan?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Balikpapan?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Balikpapan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 180000 per vehicle applies.

Where is Novotel Balikpapan located?

This family-friendly Balikpapan hotel is located near the airport, within a 5-minute walk of Bekapai Garden and Ruko Bandar. Plaza Balikpapan and Masjid Agung At-Taqwa are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 97 reviews
Rating 8 - Good. 37 out of 97 reviews
Rating 6 - Okay. 24 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

Reviews

Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel this is
Stayed 28 nights in Mar 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good food. Good location. All is well i love
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Location, so many streetfood nearby. All perfect
Stayed 27 nights in May 2020
Verified

10/10 Excellent

Firman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the foods. Everrything all is well
Stayed 27 nights in May 2020
Verified

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Amenities
Not a beautiful island
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 28 nights in Mar 2023
Verified

8/10 Good

Poay Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Torbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to complain about

Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

WING MING

Disliked: Cleanliness, amenities, property conditions & facilities
Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms as bed wa s not 2 twins.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Roar

Disliked: Property conditions & facilities

Redo me

Worn out hotel
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Junwon

영수증

영수증을 메일로 보내주세요
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Schönes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
시내중심가에 위치한 괜찮은 호텔 와이파이 속도 양호 호텔에서 가까운거리에 쇼핑몰등이 있고 해변이 가까워 Sea Food음식점도 이용이 쉽고 맛도 양호
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Y

Disliked: Staff & service
受付の態度が悪い。禁煙を予約したのに喫煙しかないとの一点張り。詫びることもなく淡々と対応。 すごく不快な思いをした。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Expected a little more

Pros: 1. Downtown location 2. View Cons: 1. No hand towels. 2. Bathwater came out muddy yellow. 3. Jacuzzi pool can benefit from cleaning
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great facilities

Nice hotel close to the centre of town with great facilities
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good location, but hotel needs update

Great location! Hotel needs to be updated and rooms need to be cleaner
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

han

Disliked: Cleanliness, room comfort

Hotel located on top of hill

Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な滞在

近隣にシーフードレストランやバーがあり、ホテルは生活で、スタッフは親切で快適に利用できました。
Stayed 2 nights in Jun 2018