Hotel dekat Kastil Balloch

"Unassuming from the outside but newly refurbished inside. Very comfortable. Staff unobsequiecially friendly and helpful. Will come again."

"Excellent stay"

"Near balloch country park and railway station "

"Clean room, had to have someone come and help with the a/c. They came quickly and resolved it."

"The only reason I will not return is that a week before my stay I noticed the room price across all rooms reduced by about £50 when I asked if a lake view room was available could I be allocated one I was snubbed off and actually didn’t even get an answer to my second email also staff at hotel not very friendly and night staff actually completely ignored us when we walked back to our room after dinner which I also found quite over priced "

"Absolutely perfect , cottage was beautiful clean everything we needed was there..staff very helpful...dinner and breakfast was lovely ...will definitely be back...got a in room massage from Ruth best massage ive had"

"The room was wonderful! Quiet and peaceful. The breakfast The next morning was so good! Really enjoyable place."

"I can't say enough about the Sugar Boat....check in, personnel, food.. all incredible. The location is perfect..right in the middle of a pedestrian square. Every single interaction we had with the staff couldn't have been more positive. Wonderful experience!"

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"The friendliness of the staff is top-notch and everywhere is so clean. The only reason I didn't give 5 stars was because there was a lack of vegan awareness. Although my meal on the first night was tasty it didn't include any protein. There were no vegan wines available but they kindly let me bring some vegan wine I had in the car in to have with my meal. They certainly made up for this by providing avocado, oat milk and a vegan yoghurt for breakfast - this effort was really appreciated. Thank...

"Only stayed one night but would have loved to stay longer: Great breakfast and a large room with comfortable bed, big bathtub/ shower with separate toilet. Staff was super friendly and helpful."

"Room was as advertised. Facilities good. Sound proofing should be looked at.,.. floor boards squeaked a lot, noise from other rooms TV."

"The staff were very helpful, had a lovely visit. I would stay there again."

"Stayed in the hotel section after a very long international flight so it was nice to be near the airport. Enjoyed walking around the beautiful grounds and enjoyed a sunset view from the back of property. Had a nice dinner at the Palomino. Breakfast was included with our rate and was a nice introduction to a typical Scottish breakfast. All the staff were friendly. Free parking was nice to have too. There was no AC ventilation in our room but a portable fan and window could be angled out. We have...

"Loved the style of the hotel. Stunning decor and very comfortable beds. Staff were also delightful and well informed. The pool was a really decent size - though in contrast to the rest of the hotel the pool area is very grey and uninteresting. Also no jacuzzi. Food and drink very good and the dining room is beautiful. We had a spa suite which was very spacious and comfortable BUT be warned - it is a very long walk from these to the main hotel. I counted walking through 8 fire doors before...

"Friendly staff. Great food. Pub was clean and beers were cold. Rooms were comfortable. Highly recommend if staying in Helensburgh."

"Lovely hotel. Amazing staff. Only downfall was the church bells that ring on the hour. Including overnight. Would stay again even with the chimes due to the amazing staff and homely feel of the hotel."