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Hotel Zepter Palace

2.0 star property
The Hotel Zepter Palace welcomes guests with complimentary breakfast, a stylish bar, and round-the-clock front desk service for every traveler need

Choose dates to view prices

The newly remodeled Hotel Zepter Palace blends modern comfort with historic character. Travelers start their day with breakfast before relaxing on the sunny terrace or visiting the bar. Laundry facilities and 24-hour reception ensure a hassle-free experience throughout the stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
  • Room service
The current price is Rp1.431.528
Rp1.674.888 total
includes taxes & fees
28 May - 29 May
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About this property

Hotel Zepter Palace

  • Property highlights
  • Take advantage of free breakfast, a terrace and laundry facilities at Hotel Zepter Palace. A bar and a restaurant are available to all guests.
  • Other perks include:
    • A front desk safe, 3 meeting rooms and a lift
    • A banquet hall and a 24-hour front desk
  • Room features
  • All 66 rooms include comforts such as air conditioning, as well as thoughtful touches such as sound-insulated walls and minibars.
  • More conveniences in all rooms include:
    • Showers, free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.22 per day.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 10.22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Frequently asked questions

Is Hotel Zepter Palace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Zepter Palace?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Zepter Palace on 28 May 2026 start from Rp1.431.528, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Zepter Palace?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Zepter Palace?

Checkout is at 11:00 AM. Late checkout is available for EUR 40 (subject to availability).

Where is Hotel Zepter Palace located?

Situated in Banja Luka, this hotel is within a 5-minute walk of Kastel Fortress and Ferhadija Džamija. Park Petar Kocic and Veselina Masleše are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

9.6

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very nice staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, great location, excellent breakfast
Stayed 1 night in Jun 2024
Verified

8/10 Good

Nikolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first vizit to Banjaluka And this hotel was just right for us, highly recommended
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Rok

Liked: Cleanliness
Disliked: Property conditions & facilities

Fair

Fair stay; garage in a bit "unusual state". Good location. Average breakfast.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Sanjin

Liked: Staff & service, room comfort

The great position

The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking around the corner. They were indeed very polite, but anyway...
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained stuff the room was very old fashioned and cheap, the bed was horrendous some of the lights weren’t working one of the bath tubs didint have hot water, you get the picture find somewhere better.........................
Stayed 7 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Sliter hotell… begränsad frukost… ingen service
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

CAROLINE

Liked: Staff & service
Des travaux ont eu lieu pendant le séjour et pas une compensation de proposée seulement un mot « désolé pour le dérangement » Chambre pas très bien isolée si vous avez l’ouïe sensible vous entendrez la route Lit qui couine quand on bouge de position Pour moi il n’y a que le nom de palace mais pas la qualité
Stayed 1 night in May 2023
Verified

2/10 Terrible

Adrian

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bedömning

Okunnig o otrevlig personal
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Tijana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful with all our queries.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Bed super comfy! And beer cheap!!!
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Nicoline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

There was mold in the bath and the bed was very bad to sleep in
Stayed 1 night in Aug 2019
Verified

8/10 Good

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City life at one’s Doorstep.

Amazing and a secure experience.
Stayed 7 nights in Jun 2019
Verified

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottoman, churches, city centre and foods

Best value and place in Banja Luka city center. Staffs are fabulous, breakfast buffet is fantastic and you can’t imagine such a nice room at this price in Balkans
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
posizione centrale stanze grandi colazione personale gentile
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lyckad vistelse med mycket god service

Fantastiskt mottagande och mycket god service. Närheten till det mesta.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025
Verified

8/10 Good

Dino

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Boris

Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Carmello

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Slobodan

Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2023