4/10 Poor
Robert, West Des Moines
Travelled with family
17 Jun 2024
I would rate this property below average. We were NOT warned the elevator was out of commission - this is something that should have been on their website information. It wasn't. It supposedly will be repaired June 30, 2024. Before you book a stay, I would call them to make sure the elevator works. I'm 68 years old (with bad knees) with a disabled daughter - they placed us on the 3rd floor. Needless to say, it was an uncomfortable stay having to lug our luggage up all those stairs and have to climb them every time we left for an activity.
The room was clean, and bed was comfortable although we found trash left in the hallways that sat there for hours. Both pools were nice though the staff was slow at opening the outside pool in the mornings. All in all, we would not recommend staying here.
Robert
Stayed 2 nights in Jun 2024