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"Spotlessly clean and well maintained, the place looked like a newly built hotel. Staff are amazing. Food was varied and high quality, we used the main buffet, the French and the Asian restaurants for dinner and the buffet and Italian for lunch. Drinks were all top shelf brands and service at the bars fast and efficient. The all inclusive is truly "all inclusive". However, if you are used to Mexico all inclusive then this place is a little more restrictive as you are limited to the number of a-la carte dinners that you can have in a week. The room that we had was great. Modern, lovely sea view, spacious with plenty of wardrobe space. The mini bar is also part of the all inclusive. There's a water park for the kids and it is well away from the main pools. The gym is adequate. Spacious but lacks sufficient equipment if the hotel is busy. All in all, don't hesitate to book. We've done Mexico 4 times and Dubai/Fujaira all inclusive 3 times. This place did not disappoint and we will be going back. Tip: if you are not going on a package deal, hire a car. We used Eurohire and just let the car sit for 3 days at the hotel. It was cheaper than a taxi from/to the airport. "

"Zimmer: sauber, jedoch vor allem das Badezimmer renovierungsbedürftig - ist aber in Ordnung Mitarbeiter: sehr freundlich und hilfsbereit Essen: umfangreiches Buffet, verschiedene Stationen mit Crepe, Pizza, Nudeln, etc. den ganzen Tag über Getränke: Bier ist gut, Cocktails sind in Ordnung. Die Softdrinks haben nicht gut geschmeckt Alles in allem eine gute all-inclusive Unterkunft - zumindest wenn man nicht mehrere Wochen bleiben möchte"

"The staff were super friendly and welcoming and there were great amenities, but there were general maintenance issues which let the 5* rating down e.g., air con unit and room phone were faulty when we arrived and there were chunks of glass/breakages on some of the furniture in our room (coffee table and kitchen cabinet drawers). Overall service in the restaurants was good but on some occasions we had to follow up with the staff on the whereabouts of our food and drinks after waiting a fair while. Whilst the hotel app was useful for accessing some information, it wasn't great in terms of getting a response from staff when requesting services or making reservations as per instructions from reception. It would be nice not to have to rely on technology on holiday especially when the main purpose of the holiday is to disconnect from technology."

"The hotel was clean and bright. Breakfast was reasonably good. The staff were amazing. Facilities were mediocre and the area quite dismal. Although we went out of season. I expect car hire is the best option or 45min+ bus journeys or pricey taxi. The staff definitely make up for it. Think we had the smallest shower in world! Spa was nice."

"Atmosphere was spectacular along with delicious food"

"We stayed for seven days and found it to be very good the location from airport is very good a short distance if you have no mobility issues and if you don't want to walk 4mins in a cab the staff were very good and helpful breakfasts was good and there is good local restaurant for eating out in the evenings as the hotel doesn't do evening dinner you can get snacks and pizza in the bar if you like the rooms wher clean and spacious with WiFi tv and air-conditioning that was good all in for the price we would recommend "

"Clean room friendly staff"

"Internet was slow at times, room was clean but bathroom had a few hairs on arrival but this was cleaned the next day was better. "