Courtyard

Reviews of Winton Inn & Suites

2.5 out of 5
Winton Inn & Suites
8273 Marlboro Avenue, Barnwell, SC

Reviews

6.0
Rating 10 - Excellent. 22 out of 94 reviews" "
Rating 8 - Good. 19 out of 94 reviews" "
Rating 6 - Okay. 12 out of 94 reviews" "
Rating 4 - Poor. 17 out of 94 reviews" "
Rating 2 - Terrible. 24 out of 94 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vermeer nice
Stayed 1 night in Apr 2024

2/10 Terrible

LAUNA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the unfortunate experience of staying at The Winton Inn & Suites, and it was nothing short of disappointing. From the moment I entered the room, I was hit with a strong odor that can only be described as a combination of mildew and stale cigarettes. It was clear that the room had not been properly cleaned or aired out in quite some time. Even though I had to wait for the room to be cleaned after the stated check-in time. The first thing that caught my attention was the state of the floors; they were dirty and sticky, making me hesitant to walk barefoot. The bed linens were no better – they were musty and full of dog hair.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ashiya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lady was phenomenal...the room i booked wasnt available but she still accommodated me with a double bed for the same price...i highly recommend you to stay here
Stayed 1 night in Apr 2024

2/10 Terrible

hala

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything in this property is horrible, please dont go there for your safety
Stayed 2 nights in Mar 2024

2/10 Terrible

Peter

Stayed 2 nights in Mar 2024

10/10 Excellent

James

Business traveller, Travelled with partner
Disliked: Amenities
Service and staff are wonderful
Stayed 5 nights in Feb 2024

8/10 Good

Rich

Travelled with family
Liked: Cleanliness, staff & service
Front staff went above and beyond in helping with an issue about my sister and some disability. Disappointed no breakfast though due to a maintenance issue.
Stayed 1 night in Nov 2023

8/10 Good

Bruce

Stayed 1 night in Nov 2023

2/10 Terrible

Chtis

Travelled with group
Had booked through Expedia , when I arrived the manager told me Expedia messed yp and they had bo rooms, I drove by the place all weekend and there were hardly any vehicles in the parking area
Stayed 3 nights in Nov 2023
Response from Sunny on 21 Nov 2023
Dear Chtis,This weekend was a busy weekend. You booked on 16th at 12:43 pm sitting in our parking lot and by 12:46 the front desk walked up to you and advised you that room was not available and by 12:49 we reached to expedia and the reservation was officially canceled. In 6 min, we reached out to you, contacted Expedia and cancelled that to us is 10 rating. I can show you the time stamps of your reservation if needed pls reached out to us. We are just a motel and there were 3 events around town all our customer were attending. Mudbogg and 24 hour event was the reason why our customers were enjoying and they could not park here to show you they were present on property. Sorry for the inconvenience but we had to facilitate the customer who had planned early for their trip. We serve our customers first come first serve.Regards

6/10 Okay

Thomas

Stayed 1 night in Nov 2023

2/10 Terrible

KELLY M

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled and was very dirty. The lights didn't work and the microwave was nasty and old, was rusting inside. Bed was very uncomfortable. Would not recommend

2/10 Terrible

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
HOT MESS
The wifi did not work. The cable on the tv did not work. There was no free breakfast. All of that was a lie. The room was dirty. I had to go and get cleani g supplies. And the worst of all roaches crawling all over the wall and funiture..
Stayed 2 nights in Nov 2023

6/10 Okay

chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The TV would not work. The floors were not clean. It had a very weird smell in the room. The shower was very nice. It seemed like they tired to update date the rooms but didn't finish the Renos.
Stayed 3 nights in Sep 2023

6/10 Okay

Carl W

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for an overnight stay. Room was clean and quiet. The beds are extremely high: close to two feet off the floor. Very difficult for anyone under 5'6" to get in. The food area was closed when we got in at 4pm and closed again when we left at 9am. Plenty of coffee in the room and the little pot worked well. Bare wood floor was great for not worrying about the puppy.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
looked like it was under renovations
Room was awkward to get to & we were given no directions. The office isnt marked well and wasnt really manned. Looked like it was under renovations, but no work was being done.
Stayed 1 night in May 2023

10/10 Excellent

Angel

Stayed 1 night in Jul 2023
Response from Vivek Patel on 5 Jul 2023
Angel, Thank you so much for taking the time to write about our hotel. We hope to see you again soon!

8/10 Good

Christopher

Stayed 4 nights in Mar 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the winton inn was so good. They are doing renovations on several rooms. The owner and employees made me feel like i was right at home. The resturant is absolutely amazing. My biggest thing is safety during my stay i did not even lose a lick of sleep while on the property. I would stay 100 times over if i could
Stayed 1 night in Feb 2023
Response from Vivek Patel on 27 Mar 2023
George, We are glad you enjoyed your stay with us! We try our best to make all of our guests feel like they are at home! We look forward to seeing you again soon!

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful stay. Staff were welcoming and helpful. Room was nice and clean.
Stayed 1 night in Feb 2023
Response from Vivek Patel on 27 Mar 2023
Cole, Thank you so much for staying at our hotel. We look forward to seeing you again!

2/10 Terrible

A.

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff person did care about the customers. I asked to have the refrigerator replaced in my room right after I entered my room. Because it was not working. I went out for an hour and when I came back (5:00pm) it had not been replaced. I went to the front office no one was there. The next morning (9:00am) went back to the office no one there. I noticed a list of phone numbers on the counter, I called two of the numbers got someone come and fix the problem. The person that I talked to on the phone said he would talk with his Manager about getting me a discount on the room. But when I spoke with him at check-out about the discount . He stated that he didn't think he should, because he fixed the problem in five minutes. I explained that I was without a refrigerator for over 24 hours.
Stayed 2 nights in Feb 2023
Response from Sunny on 12 Feb 2023
Dear Sir,We went to the room as soon as you had mentioned the Fridge, When we knocked on the door and no one responded we dint enter the room. once the room key is given to you we will not enter the room without your presence or you mentioning that you are stepping out and we are ok to step in. Only after 24 hours at the time of checkout did you speak to us and ask for a 75% discount which was not approved. Sorry about your experience it was literally a 2 min work for us and it didn't happen only because you dint open them or you stepped out without giving us the approval to step in.

4/10 Poor

althea

10/10 Excellent

FARONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am always pleased
Stayed 2 nights in May 2022

4/10 Poor

George

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The family running the facility seemed nice and helpful. The facility was located outside the "main area" of town on a back road. There was no sign ( it appeared to have been blown out by a storm and not replaced). There seemed to be "guests" lurking around the property. The room was musty when we arrived. The airconditioner was not running and the room was humid and warm. There was no wifi available.
Stayed 4 nights in May 2022

2/10 Terrible

Debra

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My door didn't lock,my television had vertical lines on both sides of the screen, front desk shuts down by 8pm. I called to get Wifi code.... no answer nor was a code given to me at check-in. When i complained about my experience, the clerk made no attempt to make right. Steer clear of this place.
Stayed 1 night in May 2022

4/10 Poor

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little service.bathroom light was out for whole stay.terrible breakfast.
Stayed 9 nights in Mar 2022

2/10 Terrible

Katherine

Dont stay here they will mess up your bank account
I was over charged on my bank card and they didnt not want to take responsibility for their actions i am very displeased with how this hotel is ran and will not be staying there again i live in town and will warn others about how unprofessional they were i was having work done on my house and stayed a night while finshed and this hotel over charged my bank account !!!
Stayed 1 night in Feb 2022
Response from Sunny K on 10 Feb 2022
Dear Guest, Your reservation was done through Hotels .com and we charged $66.93 as per reservation. We have shown you the credit card receipt and folio that you have signed. our responsibility ends there. We do not appreciate racial slurs and profanity on our property. request you to reach out to us through your bank and feel free to dispute it with the bank we will provide the appropriate paperwork since you are not able to comprehend this transaction. request you to not come to the property without any representation as we have gone over this conversation 3 times already. If you choose to come in person do make sure to bring a bank statement as we cant just take your word for an additional charge. Thank you.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very helpful. Also the restaurant had a good variety and was quite good. All staff helpful. I’d absolutely stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Bobby

Liked: Staff & service, amenities, property conditions & facilities
none
Stayed 2 nights in Dec 2021

10/10 Excellent

Mark

Stayed 3 nights in Dec 2021

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Tracy

Stayed 1 night in Oct 2021

4/10 Poor

Melodia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Shocked extremely shocked and disappointed
The service was fine. The room which was changed at check in had bugs all over the ceiling, the bed sheets,towels and wash clothes were stained and the pull out bed had no sheets. When i brought the issues to the front office what looks like a older child was at the desk. I asked for more sheets and towels no sheets were available and the 2 towels he provided was also stained and he said they were running out. The bathroom toilet seat had dried urine all over it.Not only did he not apologize he acted as he had no care. I literally had to spend more money to purchase bug spray, bedding cleaning supplies towels and wash clothes for my family. I stayed at this hotel before and did not have any of these issues.
Stayed 2 nights in Oct 2021

2/10 Terrible

Tim

Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff, poor facilities.
Staff was great. The room locks didn’t work with the keys. The lights didn’t work in the room. Overall run down.
Stayed 2 nights in Sep 2021

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first upon arrival, the rep was not available and had a note posted on door to call, took ten minutes for him to come to the check in window, the key to the room did not work; he had to escort me to my room, in the room, no soap or toiletries, the wifi internet did not work, no vending machines, front desk rep didnt answer phone,l when i called him a few hours after check in. Very disaffisfied.
Stayed 1 night in Aug 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Tamara

Disliked: Cleanliness, property conditions & facilities, room comfort
Truth
Where to begin the staff was nice , however everything was closed no restaurant breakfast ect like it claimed as to thats one of the main reasons i booked here , the bed was terrible room was bad enough we didnt even use the bathroom and couldnt wait to get out of there honestly almost just left even though if be out the money
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very dissastisfied with my Winton experience.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the manger was so nice, cleanest rooms I've seen in a while, the restaurant on property was a very nice touch to the whole stay, management was very welcome even thought i checked in pretty late in the night, i gice this hotel 5 stars out of 4
Stayed 1 night in Jul 2021

2/10 Terrible

Santeira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Room has bed bugs !
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Karman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for Price
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog poop outside
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2021

4/10 Poor

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty!!
This is a no frills hotel, which is fine. HOWEVER, I do not do bugs. Immediately after getting in the room we found an insect crawling up the wall. Upon inspecting the bathroom we noticed just how dirty this place was. Every nook and cranny and corner in the bathroom was dirty. Literally looked as if no one ever cleaned it properly.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Check in and check out was problematic. Check in, person at desk had to call his boss for info. Check out, the person was hidden in an out of sight area.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like home as to where i stayed a extra day. No complaints
Stayed 2 nights in Apr 2021