Hotel dekat Basilica of Our Lady of Penafrancia

"Very nice hotel people and the staff are very friendly. Yes, I would stay here again"

"The room is always immaculate. The staff are very helpful. "

"Good job"

"Staff very kind polite, service excellent, very convenient location to bus terminal, and Sm Mall , local vendors 7-11 next door very practical, enjoyed my stay ☺️ "

"Nice place. Very close to the Hospital, fast foods, restaurants, department stores, and a church. The staff was very accommodating and friendly! The room was not perfect but it was okay. The sink did not drain properly. The TV signal was very poor. And there was a decent amount of mold in the bathroom. Overall a nice place to stay. Hot water heater, air con, TV were all working but not the best. We were happy with our stay. Thank you!"

"Bus terminal is just beside the property. Staff are very courteous. "

"Pros: has a 24/7 cafe downstairs although I did not try anything there; wifi is good for the Philippines starndard; bed is comfortable; aircon works okay; mart beside the hotel; room lights are great; it has a window and a balcony Cons: staff not friendly, shower is weak and water heater not great; bathroom seems unfinished with workarounds holding the tap or things like that; a bit costly for what it offers to a solo traveler; room is small"

"The place is in terrible condition. The aircon is not cold enough. No toilet paper. Has no hot shower. No kettle pot. Was only given one towel because that’s what they had. Good thing i brought my own. "

"A big improvement since I stay here 5 years ago.very nice,lots of Parking, Swimming pool is massive. Quiet. Very friendly and helpful staff. I book 1 night and extended . Close to Naga Airport.thank you. Will be back again."