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Reviews of Holiday Inn Express Hotel & Suites Bedford, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Bedford, an IHG Hotel
2800 Express Drive, Bedford, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 449 reviews" "
Rating 8 - Good. 137 out of 449 reviews" "
Rating 6 - Okay. 42 out of 449 reviews" "
Rating 4 - Poor. 15 out of 449 reviews" "
Rating 2 - Terrible. 11 out of 449 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very ciean
Stayed 1 night in May 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice property and seemingly well maintained.
Stayed 1 night in Apr 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean and the staff was friendly. The AC was broke in our room, it felt like a sauna the first night. They gave us a new room for the second night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 1 night in Apr 2024

2/10 Terrible

Colleen

Stayed 1 night in Apr 2024
Response from Bobbi on 8 May 2024
Thank you for your review Can you let me know what happened during your stay to leave a review of 1? I would like to help if possible.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was very friendly upon check in. The room was very nice and clean. Also, loved the shower head.
Stayed 1 night in Apr 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a couple night stay
Stayed 1 night in Mar 2024

10/10 Excellent

Namasivaya

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just what was needed will return soon
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room terrific, breakfast not the best.
The hotel was really nice, great people, great room - bathroom floor looked like it had been mopped with a filthy mop. Breakfast was under par. No cheese to be found of any kind, eggs were NOT good. Im usually fine with powdered eggs, but these were very bad.
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Quiet, easy and clean. Front desk could be friendlier.
Stayed 1 night in Nov 2023

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Maegen

Stayed 2 nights in Sep 2023

10/10 Excellent

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express - thumbs up
We had 2 very comfortable nights stay at the Holiday Inn Express in Bedford, IN while visiting our IU college sophomore. The bedding and pillows were so comfortable and the hotel was very quiet. The room was super clean and the staff was very friendly. We would definitely stay there again when we can’t find a reasonably priced room in Bloomington.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in and out for a one night stay. We didn’t check out much more than our room but the room itself was very nice, spacious, and the bed was so soft and comfy. The pillows and bedding were so comfortable that I’m looking to buy a set for my own home. The event we came for will likely become annual so this will definitely be our stop next time.
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Aug 2023

10/10 Excellent

Clinton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and great. Room was spacious and clean. Variety of food for breakfast ( hot and cold).
Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay here!! Very clean, air conditioner worked well and the breakfast was plentiful and delicious. Everyone working there was friendly and efficient.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cassy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Krissy

Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The girls at the front desk were awesome.
Stayed 1 night in Jun 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and pillows.
Stayed 1 night in Jun 2023

6/10 Okay

Jeff

Stayed 1 night in Jun 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Bedford
Stayed 2 nights in Apr 2023

8/10 Good

Linda

Stayed 2 nights in Apr 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was very good. The only slight issue was there were 3 of us staying in one room and the bathroom was only equipped with one towel to shower with and we didnt realize this until early in the morning when we went to take showers, the problem was easily fixed. We just think there should be 1 towel per guest already in the room. But great stay besides that very small issue! Breakfast was one of the best ive had at a hotel!
Stayed 1 night in Apr 2023

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer and very clean!
Stayed 1 night in Feb 2023

8/10 Good

Fennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Steven

Stayed 1 night in Feb 2023

8/10 Good

Shelby

Stayed 1 night in Feb 2023

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with friendly staff
Very nice place. I very much appreciated the access to an off site gym in addition to the on-site small fitness center. Staff was very friendly and helpful. My only complaint would be that I had a room that overlooked the inside pool and the it smelled like chlorine when you walked in.
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was away from traffic noise and other businesses
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff were very pleasant and I really enjoyed the hot breakfast.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful! Room was clean, stocked and very comfortable.
Stayed 1 night in Dec 2022

10/10 Excellent

Katie, Crown Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel, the people were nice it was clean and I felt safe! Loved my stay!

10/10 Excellent

Taylor

Stayed 1 night in Nov 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuesday evening visit
Excellent stay! Friendly check-in, clean and comfortable room, nice pool and hot tub, great breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving after dark, the entrance was difficult to find. Otherwise, everything was fine.
Stayed 1 night in Oct 2022

10/10 Excellent

janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was awesome.
Stayed 1 night in Aug 2022

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022