Hotel dekat Patung Benjamin Franklin

"Very welcoming and warm staff"

"Couldn’t love this place anymore. Joe was amazing to work with and made us feel so cared for. The hospitality there and the small touches make it a property worth seeking out again. Will definitely be back."

"Location was excellent for our needs. Luis, Juan and others whose names I did not get were professional, friendly and helpful. The greeters in the lobby were welcoming and friendly. Definitley would stay, again."

"清潔感が第一印象。朝食も美味しい。ロケーションも良い。非常に心地よかった。"

"Excellent property that is centrally located in Beacon Hill. Amazing staff and the rooms were very clean. Try taking one of their complimentary bikes out for a ride!"

"Clean room and the best hotel staff I have come across friendly and accommodating for little ones. Out little guy played "work" with a worker because she looked lonely by herself hm. From valet to the restaurant, all the employees are too of the line."

"Great location, very walkable city. Staff were amazing and accommodated early and late check in. Complimentary room snacks and water were also greatly appreciated!"

"Fantastic stay"

"Perfect location, clean, use of kitchen and great breakfast."

"Front desk went above & beyond to place our two rooms close together. Breakfast was nice. Rooms very clean."

"CitizenM is not a "traditional" hotel. The customer is generally supposed to fend for one's self, including, but not limited to check-in, check-out, finding cups for the room, locating an iron, scheduling maid service. The surface of the shower stall does not have a non slip surface and was quite dangerous once wet. The room is the width of a king size bed. The bed (mattress) is wedged up against the window, meaning it has walls on three sides. Curious arrangement for two to sleep. The shower...

"This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else...

"Great location. Nice size room especially the bathroom which was great for my cousin and I to get ready at the same time. Room was clean although I think they could do a better job making the beds. One duvet was wrong side up and quite sloppily put together. The front desk clerks were nice and the staff checked in on day two via text message which is really helpful for any issues and continuity with any issues. That said, there were no robes in the room when we arrived and when we called...

"The location was fantastic for all things Boston! It was a very walkable location and such a comfortable room and a very friendly staff that was very helpful."

"I was put in the wrong room initially but the front desk guy corrected it for me. The room was not the most comfortable the bed was kind of hard and the towels were stiff. I am not going to lie no I would not stay here again. Also they charged me $65 for one night of valet parking!"

"Loved the 2 individuals who helped me get checked in! They were both awesome and so very helpful with recommendations. Also loved the coffee maker and coffee in the room. I thoroughly enjoyed this property and the city of Boston."

"We had a fantastic time!"

"Really beautiful boutique hotel located with easy access to Newberry and the Commons, the Charles, and BU. Great (expensive) restaurant and bar. Staff was super attentive and responsive. Old google searches indicated they used to have complimentary passes to the neighboring gym. That was a bummer, and they should reinstitute that benefit . The room prices justify that perk for a property that doesn't have room for a gym. "

"Great location, walked to Fenway Park and Newbury St. would stay again for location alone."