Bhagwan Mahaveer Sanctuary hotel guide. Lemon Tree hotel in Bhagwan Mahaveer Sanctuary, Goa

"Overall excellent experience. Would come back"

" We have been staying at this property since its Hyatt days, which makes this February visit even more disappointing. Four families travelled from different cities to celebrate an 80th birthday. Despite sharing all booking details in advance, there were repeated lapses. I received an incorrect airport pickup call meant for another guest, and the response from the front office was a routine, mechanical apology with no ownership. More seriously, although all four rooms were booked under my ID and secured with my credit card, the staff asked my father-in-law and sister-in-law for their cards and charged ₹50,000 to my sister-in-law without authorisation. Even after raising the issue, the amount has not been reversed 12 days later. On checkout, I was again asked about collecting payments from others, forcing me to settle everything myself to avoid further confusion. The property is lovely, but the front office operations are deeply disappointing. A milestone family celebration was overshadowed by preventable errors and poor handling."

"Our stay at Marriot at Colva beach was excellent. Property is spotless and rooms are spacious. Most important, the staff at Marriot is exceptionally polite and helpful. Everyone at Marriot went above and beyond to make our stay comfortable. The food at the hotel is very good. The breakfast and dinner buffet has great spread to satisfy any diner. The staff at live station goes a step further to customize the food to any palate. Looking forward to another stay at this location in the future."

"The view from the room was outstanding, with green fields, water buffalo and the sounds of birds. The sea was just a short stroll away and was glorious. The pool was lovely and clean, although there weren't many sun beds and only one umbrella. The staff were incredibly friendly and hard working. "

"Clean, spacious room, friendly and attentive staff. The pool was temperature controlled and newly renovated. We had an excellent time here! The breakfast was excellent and the variety on offer was exceptional."

"Really dated I booked an indulgence room. It was terrible Swimming pool is in the shade and really cold water. Only 6 sun loungers around it because nobody went in the pool. Clean towels supplied smelt horrible. Always got dirty feet when I had a shower as they obviously don’t clean the floor"

"A lovely relaxing hotel and the staff are very attentive. "

"There were unexpected charges related to the age of my children. I booked for two adults and two children but had to pay £230 extra for my oldest child upon arrival. Hotel subsequently realised that the charge was not entirely correct but only partially compensated me. The breakfast was excellent and the service at the breakfast was wonderful. However service at the restaurant during the dinners was less good. Hotel prices for the wine are not reasonable. More than £40 for a bottle of local wine (which is the cheapest option) is not market standard. Beach is wonderful and location and distance to the beach is perfect. Swimming pool and garden are outstanding. There were a lot of mosquitoes inside of our room and hotel, much less of them if dining in one of local huts on the beach. "

"Good shower, comfy bed, clean, lovely grounds that are well maintained. Good pool, comfy sun beds with and some without shade. Courteous staff at pool bar. Poor and very slow service at breakfast. Never any bacon on buffet. Breakfast always a poor experience and the only aspect to let it down."