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Enjoyed local walks, the market in Tolosa and the understated luxury and comfort of the hotel. Food superb: real culinary experience

Warm welcome and great location for exploring tolosa!

Super hotel, nice rooms great staff, excellent location.

Everywhere was spotless with a visible team of cleaners always keeping on top of the detail

Excellent all round. My daughter had a tooth infection and was given paracetamol by one of the staff, gratefully received. Food was first class and we were treated in a friendly and courteous manner. No hesitation in recommending this Hotel to others.

Excellent hotel, great view - best location in town and staff were incredibly helpful.

I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...

Very good location. Lovely staff. Would recommend

We really enjoyed our stay at Room Mate Gorka Collection in San Sebastian. It was a great location not far from the old town. Really wonderful and friendly staff who provided useful recommendations. The rooms were really clean and had everything we needed. We also enjoyed their bar/restaurant and breakfast. Highly recommend.

A stylish hotel, located close to the heart of San Sebastián and its attractions. Staff throughout were helpful & courteous at all times. On the downside, the breakfast buffet area was very congested due there being little space.

Excellent location. Rooms are spotless. Staff are very friendly and helpful. Food was great.

Nothing was too much trouble. The staff were so special. We had originally wanted to stay at the Mary Cristina which was full. However, when we return to San Sebastián we will go back to Villa Soro. Breakfast was a delight of locally sourced produce, and no eyebrows were raised when we came down to breakfast after 11am! A lovely bathroom and very comfortable bed, what more could you ask for - thank you.

Great hotel in wonderful pristine condition. Spotlessly clean. Good, powerful shower in a large marble bathroom. Each room is dedicated to a particular figure in the movie industry. Pleasant and efficient staff. We lunched at the restaurant, which was extremely good and at a reasonable price. The hotel is located adjacent to bus stops which are frequent and take you conveniently to the old town and theme park.

Great hotel with very clean and crispy room. Location is fanstastic also.

I had the most incredible time a the Hotel Zenit Convento and was really sad to go. Everything from check in through to check out was seamless and the staff extremely kind and accomodation. We really couldn't fault the room. It was beautiful, well presented. The only complaint I had to be fair though was the lack of accessible TV in English, and attempting to cast was also not too possible. I guess this is a non-issue anyway when you;re visiting San Sebastian, you'll want to be out and about...