Search Hotels Near Biedenharn Museum & Gardens, Monroe

"My stay was pretty good! I think the hotel could be elevated a little with a nice aroma in the lobby when you enter and a few more bath amenities like shower caps, and facial tissue. Overall, it was pleasant and the staff were very accommodating and friendly."

"I checked in on April 25, 2026 for a two‑night reservation. I booked through Expedia, for a business trip. What I walked into was nothing like what was advertised online. The photos on the website are completely misleading they do not match the reality of what this room actually looks like. The images show clean, modern, well‑maintained spaces. What I got was the exact opposite. The moment I entered the room, I saw a roach crawling inside, which is absolutely unacceptable for any hotel claiming to offer safe, sanitary accommodations. Then I noticed cobwebs hanging directly over the bed, proving the room had not been cleaned or inspected at even the most basic level. This wasn’t a small oversight this was a complete failure of housekeeping and hygiene. On top of that, there was constant loud disturbance outside my door, including kids running back and forth, yelling, and slamming doors. Between the pest infestation, the filth, the noise, and the false advertising, the room was completely unusable. I could not work, rest, or safely remain in the space. Because of these conditions, I left after only 4 hours. I did not stay overnight, and I did not receive the services I paid for. What makes this situation even more outrageous is the manager’s (Susan) behavior afterward. Instead of acknowledging the hotel’s clear failures, she tried to charge me for the entire two‑night stay, despite the fact that I left the same day due to their unsanitary and unsafe conditions."

"If you want a cheap room just for a night's sleep and don't mind a poorly maintained hotel, this may be for you. Many construction vehicles were parked in the lot making a convenient place to park hard to find. I will say, the sheets, pillowcases, lavatory and tub were clean. But...there was minimal daily room service, I don't think the floors, especially along the base boards had been vacuumed in months, if not years, no stopper for the lavatory, the one for the tub was laying on the side, the faucet for the lavatory was loose, the refrigerator was rusty, the air conditioner was missing parts to direct the air (but it worked), some lights or light bulbs didn't work, the hair drier plug looked like it got run over by a train and was inop, and electrical plugs were loose. It appears the owner had no pride or sense of care in the property, which means to me that only profit was the goal. I'll go elsewhere next time. "

"Did not seem safe, and they sold my room that was already booked ahead of time "

"The staff was very friendly and accommodating. I like the security of needing to use your key to gain entrance to the building. The outside had a constant marijuana smell and the lobby had a very weird, non-pleasant smell. One guest had a dog that peed in the lobby and then again in the elevator. The room itself was decent but did not have a coffee pot, iron, or ironing board. I did not review the amenities before booking so this could definitely have been an oversight on my part. It would have been helpful to have drapes on the window as there is a floodlight that shines directly into the room from the outside. This made it difficult to get to sleep. I would say, besides the friendly staff, you get what you pay for."

"Bathtub had a large rust stain on it, Bathtub drain trap corroded, TV did not work. No coffee maker. The room had cockroaches. "

"I was satisfied with my stay the staff was excellent 20 is my rating "

"It was straight for 2 nights .my cable didn't work"

"Very nice boutique hotel with a very friendly staff "